This classless operation and its lack of professional standards is going to be the downfall of SWA. It may not be tommorow or next year but this cowboy attitude is going to be the thing that drives this band of idiots to the brink.
Nah, magsau...if we want to know how to drive an airline to the brink, we have to look no further than your airline. Seems like you perfected it.
Sorry, that's a low blow, but I suppose I'm a little tired of your blatant hatred for everything Southwest. We're not responsible for the condition of your airline, so get over it and grow up. I just can't help but wonder what type of miserable life you must lead to possess this much antagonism towards a company that has done nothing to you.
As for my opinion on the situation itself:
The girl wasn't THAT new of an employee. If she was getting off probation, then she'd been there close to six months...enough time, in other words, that she probably had made some good friends with her fellow agents, and they probably felt that she was a good audience for this joke. We don't know for sure, but I can't see them doing this out of cruelty. When you stop to think about the company culture, you might realize that she was probably a very well-liked employee, and thus her co-workers took the time to set up a pretty elaborate joke to celebrate the ending of her probation.
Was it a mistake? In retrospect, obviously so. But I think it was a well-intentioned mistake. It's well-known that Southwest employees play jokes on each other all the time. It's part of what makes working here fun. If it'd been done to me, I probably would have laughed my arse off, and so would the vast majority of my co-workers if it had been done to them.
I'd rather take the risk of making that mistake and unintentionally crossing that line than to have workplace without any fun, heart, or hope. If I wanted that, I could go work for United.
