AstroLounge
Veteran
- Oct 10, 2005
- 1,491
- 213
With the EXCEPTION of the wholly owned Regionals (PSA and Piedmont) consistency has always been a problem in the delivery of a product. Piedmont has always been at the Top. PSA was generally pretty good but turnover has really hit their operation. Air Wisc usually runs a good operation and their people are professional. Recently I encountered one of the most pleasant crews on Mesa (yes, even Mesa has some good people-YOU HEARD IT HERE) but the real problem stems from either NO LEADERSHIP in the EXPRESS Division (hell, there is no one in charge at Mainline either) or that the operational guidelines are so vague/loose every carrier interprets RULES and Service as they see fit. You sure as heck don't see that at AA Eagle.