Why Should We Stay?
- Thread starter Art at ISP
- Start date
Finish or Ignore
Senior
- Aug 30, 2002
- 342
- 1
CCY said:
We also are highly profitable.
Harry Callahan
Veteran
CCY said:
"We do have the best employees" As for that I agree, but the rest what are you smokin ? You are not in our world.
After another weekend of this cr#p, I would suggest that you dont waste any more time on this puppy. The 2nd of April, Spring Break weekend and we cancel full flights to Florida because we have no crews. We misconx pax with no protection for 2 days to get home because of delays loading cargo. Just when you think things cant get any worse, they prove you wrong. I would suggest just getting it over with at this point. Jump ship and dont look back. I'm usually an optimistic person, but even local management has appeared to have given up and from some of the things I've heard about his boss and management above him, there is no hope to get this turned around any time soon.
pitflyer
Member
It's always a good time to mention http://www.welovetheiraqiinformationminister.com/
Sorry for going off topic, mods. I will take penance tomorrow
Sorry for going off topic, mods. I will take penance tomorrow
I'm curious what FFOCUSers (and anyone else) thinks of Air Canada's attempt at rationalized fares and their attempt to get customers to 'buy-up'.
http://www.aircanada.com/en/news/oneway/index.html?src=hp_tl
http://www.aircanada.com/en/news/oneway/index.html?src=hp_tl
OP
Art at ISP
Veteran
- Thread Starter
- Thread starter
- #56
JS said:
JS,
How then do you calculate the cost of transportation? My estimate is based on AVERAGE CASM....and it does work even though it's not exact. It provides you with a ROUGH idea. I never said it was exact, but it did make the point.
If you know so much, then how would you estimate the cost of a seat????
OP
Art at ISP
Veteran
- Thread Starter
- Thread starter
- #57
WH,
There are some aspects of Air Canada's plan which are brilliant, and some which are not...I haven't taken an in depth look, but it appears to be thinking outside the box.
Final judgement would depend on what the actual dollar differences are between the fares...it seems that Tango would be the most objectionable to the business traveler though......
What do YOU think?
There are some aspects of Air Canada's plan which are brilliant, and some which are not...I haven't taken an in depth look, but it appears to be thinking outside the box.
Final judgement would depend on what the actual dollar differences are between the fares...it seems that Tango would be the most objectionable to the business traveler though......
What do YOU think?
Well like you said, without the prices attached to those classes it is kind of hard to make a good judgement. However I think they are on the right track. I think they have made the presentation to customers too confusing with too much differentiation because they are incorporating status miles and miles awarded per dollar spent based on ticket price. Too much info. It it ok to be complex behind the scenes (the AC structure is more complex than they present it to be) but not when you are presenting it to the buyer.
I'd probably ditch the whole miles differentiation, making 100% status miles a standard, but increase the bonuses to the business/expensive coach passenger. If they want to sell tickets that don't award miles, sell those on priceline or hotwire.
Running a couple of searches, the way their fares display is the way it should be, with all 5 classes listed, the same way WN does. For US Airways, I think the display should be something along the lines of
First class flexible
First class restricted
time of booking upgrade to first (this would not be shown to non-preferreds at it would be a higher priced flexible coach ticket, upgraded to first as long as there is availability a. la. Alaska)
lowest coach flexible
lowest upgradable restricted
lowest fare, non-upgradable
Making sure all the rules that matter to customers are easily understood and viewable on the same page. By that I mean change fees and whether or not it is refundable.
Hopefully the new USAirways.com will do something like this. But the underlying fare structure will still need work, and the upgrade program will need tweaking a well.
I'd probably ditch the whole miles differentiation, making 100% status miles a standard, but increase the bonuses to the business/expensive coach passenger. If they want to sell tickets that don't award miles, sell those on priceline or hotwire.
Running a couple of searches, the way their fares display is the way it should be, with all 5 classes listed, the same way WN does. For US Airways, I think the display should be something along the lines of
First class flexible
First class restricted
time of booking upgrade to first (this would not be shown to non-preferreds at it would be a higher priced flexible coach ticket, upgraded to first as long as there is availability a. la. Alaska)
lowest coach flexible
lowest upgradable restricted
lowest fare, non-upgradable
Making sure all the rules that matter to customers are easily understood and viewable on the same page. By that I mean change fees and whether or not it is refundable.
Hopefully the new USAirways.com will do something like this. But the underlying fare structure will still need work, and the upgrade program will need tweaking a well.
OldGuyinPA
Veteran
- Aug 20, 2002
- 700
- 8
CCY...
Things will not change until Big Al and Little Al are removed from the "Palace"
Even then it may be to late..............
I know...doom and gloom, but operationally USAir..ways is a mess.
Things will not change until Big Al and Little Al are removed from the "Palace"
Even then it may be to late..............
I know...doom and gloom, but operationally USAir..ways is a mess.
RowUnderDCA
Veteran
- Oct 6, 2002
- 2,123
- 1
I've asked about ya'lls impressions about AC's branding too. But I agree it's still too complicated. The main thing that's complicating to me is status miles/miles miles. Couldn't an airline just decide upon whom it wishes to designated status and take the game out of it? I really, really think the days of complicated manipulation of customers by the maze of benefits is coming to an end. Ok, hand out miles, but hand out status by bucks spent and just do it, don't publish rules.
Status would just be something that is conferred. Would that work?
Status would just be something that is conferred. Would that work?
