Who's worse? Us or them?



Actually, that kind of cheered me up.

One thing I do not get though. Due to contract parameters, you can't ghost ride a flight attendant and call them on bad behavior, but if you're creative you can get them anyway via customer letters. I still don't get it when I see a flight attendant on a cell phone on the airplane in view of passengers while on duty. That is an unbelievably EASY way to lose your job and you have zero defense.

There are no such barriers to "Secret Shopping" the lost luggage counter, customer service and other parts of the company, but they don't do it. That story about the luggage counter is SOOOOOOOOOOO true of many of our counters in PHL, and it's maddening. As an employee it is neither my place, nor in my best interests to take on texting counter employees. I'm trying to get something = 'their job" out of them too. Trust me, many of us would like them to get the heave ho. We don't like dealing with them either. I especially love when they leisurely raise their heads and look at you like "what?" I'm in line for my health.

Still, I'm cheered. I always thought that our rep was the worst.
 
Another joke of an article from a joke of a website. I dont know why anybody would pay any attention to anything thats posted to the Consumerist regardless of the topic.
 
Another joke of an article from a joke of a website. I dont know why anybody would pay any attention to anything thats posted to the Consumerist regardless of the topic.

I agree..They are in the same catagory as that FREAK Hanney or what ever her name is from flyers rights dot com! She is a Piece of work!
 

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