WOW....WHERE WAS A LETTER LIKE THIS FROM CWA WHEN WE KEPT HAVING PAY ISSUES AFTER PAYROLL INTEGRATION????
Major issues like ----no pay check----not once but, several times????
Velvet, did you forget to mail that letter to Doug???
Doug Parker
Chairman and CEO
US Airways Inc.
4000 E. Sky Harbor Blvd.
Phoenix, AZ. 85034
Re: Company Failures Via Fax and US Mail
Dear Doug:
Yesterday, AFA-CWA was informed of yet another failure by someone in the Company that will directly affects the lives of many of our members. Specifically, the failure was to properly pay East Flight Attendants who worked on January 1, 2009 their contractual "Holiday Pay".
Doug, this is the third Company error that impacts our Flight Attendants in as many weeks. The Company sent out incorrect W2 forms with incomplete information. In addition, the Company has miscoded many of our retired or separated Flight Attendants- a mistake that lowered their boarding priority for non revenue travel from their contractual S3 entitlement to S4.
Furthermore, as we discussed at the last quarterly Labor Advisory meeting we continue to see payroll and claim adjustment errors and omissions. Especially in this economy, every dime counts, and for Flight Attendants to come home to an incorrect paycheck or an incorrect W2 is not acceptable.
As you have said many times recently, "We are running a good airline and it shows". While that may be true to the external casual observer, it is far from a "good airline" in the eyes of many frontline employees.
I use the term, "our Flight Attendants" in this letter because the Flight Attendants are- or at least should be-represented by both the Company and the Union. I am writing this letter to let you know the Company is letting the Flight Attendants down.
Flight Attendants are held to very high standards on and off the job. The Union has a very large concern with the increasing number of mistakes made by management that lead to serious problems for Flight Attendants. Flight Attendants continually ask me, "Who is accountable for these errors". On their behalf, I am now asking you - who is accountable?
I know once discovered, problems are corrected, but the fact that problems keep happening are a concern and a drain on morale for an already frustrated group. Neither the Union nor the Company should spend this much time and effort "fixing" so many problems.
I look forward to your response-
Sincerely,
Mike Flores, President
The US Airways Master Executive Council
AFA-CWA