nycbusdriver
Veteran
You just don't get it.FlyingHippie said:PITbull, they sure liked those raises and better benefits. Yet still trashed and continue to trash the company. What a shander!
THAT was the problem.
Piedmont used agents interchangeably for ground and customer service. Much more efficient.
80% of those agents were part-time and they were entitled to flight benefits ONLY! This seems draconian, but people were lined up around the block whenever Piedmont had op-enings for these jobs? Why? Because of the probablility that they would eventually get to be "full-time" agents at a vibrant, growing airline that treasured its employees almost as much as it treasured its customers. Almost ALL of those 80% part-timers became full-timers at the time of the merger due to Colodny's edict. HAVE YOU ANY IDEA what that alone did to the cost structure? How did the agents feel about it? You're right! They felt great! Who wouldn't love an immediate raise with full benefits? It's not what they had signed on for, but after all, Ed knew "how to run an airline." Or so he thought.
At Piedmont, the flight attendants worked different (less costly) duty rigs than the pilots. (PI and AA pilots had identical duty rigs before the merger.) Like the agent jobs, folks were lined up to get a job as a PI flight attendant. The F/A costs were considerably less at Piedmont due to this efficiency, and the fact that the hourly rate at PI had been less. On the date of the merger, the 5,000 or so PI F/A's immediately became that much more costly to the company. Again, Colodny's lack of foresight.
Colodny thought that the yields of the fortress northeast would never change. They were headed downhill from the moment People Express showed up in the early 1980's, but Colodny just could not see the handwriting on the wall. He put together cost structures that were outrageous, thinking the well could never dry up. What we have now is Colodny's legacy and no one else's.