Us Airways Tries To Find Favor Lost Last Weekend

[us0004us]

link is here

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Meanwhile, the Transportation Department's inspector general's office, which is investigating airline failures during the holiday season, asked passengers for information about their experiences with US Airways and Comair, a subsidiary of Delta Air Lines Inc. that canceled more than 1,000 flights over Christmas because of computer problems.


The department said yesterday it has established a toll-free number (866-670-3341) for travelers "to share their experiences or insights." Reports can also be filed through the inspector general's Web site (www.oig.dot.gov), the office said in an e-mailed statement.

 

[Doc]

we should all send in a note on this sight about the shortages we start with before any sick calls tell them you are an employee don't rant just the facts I don't think they would care that all the CEO's left with bundles of cash but I wonder if they would care to know how the management controls its staffing accross the system,
mandatory overtime and stuff like that.

 

[us0004us]

just the facts,

tell them the facts

no whine,just facts

 

[WorldTraveler]

While I agree that the real problems at Comair and USAirways need to be understood, it is disgusting that the government would solicit input from passengers flying those two airlines but not the rest of the industry. Yes, those two airlines have some explaining to do but neither Comair or USAirways has been as bad as any other airline. Ask the thousands of passengers that are affected every time thunderstorms or bad weather blow through ATL, DFW, DTW, or ORD. There are far more passengers inconvenienced when bad weather rolls through those hubs than what affected US or Comair.
Further, what power does the DOT have to do anything to those airlines? If the government really wants to understand what is going on in the industry, it needs to assess all of the airlines and look at routine irregularities as well as these major blow outs.

 

[PITbull]

The industry needs regulated badly.

 

[WorldTraveler]

Washington will let market forces work (and that means losing a few airlines fail) before they even talk about re-regulating the market aspects of the industry. They are quite happy with the low fares and the abundance of service in the industry and see the problems as due to the legacy carrier's inability to adapt to the new reality. It is up to whatever legacy carriers as survive to save themselves; the government certainly won't be any help. After all, they've helped create this mess over the past 25 years, why should they step in now?

 

[phl/yyz]

The industry needs regulated badly.

[post="234626"][/post]​

pit bull...I finally agree with you...

 

[PITbull]

World Traveler,

You are so correct.

I spoke to Senator Rockefeller on one of our flights. I told him I just wanted to shake is hand, because I felt such an honor to shake the hand of a democratic representative...

He basically said that re-regulating will not happen tomorrow, but may sometime again. The time is not now. He said it just wouldn't pass.

"What is happening to the industry is the beginning of the Iceberg that may act as a prelude for regulation."



He said... it wouldn't pass now basically for the obvious reasons... being...a majority Republican House, Senate and Administration.

So, I suspect this industry and its workers will suffer for the next 4 years.

 

[RowUnderDCA]

While I agree that the real problems at Comair and USAirways need to be understood, it is disgusting that the government would solicit input from passengers flying those two airlines but not the rest of the industry.......Further, what power does the DOT have to do anything to those airlines? If the government really wants to understand what is going on in the industry, it needs to assess all of the airlines and look at routine irregularities as well as these major blow outs.

[post="234596"][/post]​

OIG doesn't look for the truth.... it looks to make hay.

Aren't there laws now, giving the DOT the power to consider some bare levels of service delivery? I think the DOT has always considered financial abilities of certificated air carriers. I can't fly under Part 121 without a certificate.