robbedagain
Veteran
- Oct 13, 2003
- 11,125
- 2,676
LOL
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"Our investigation has determined that the image was initially posted to our Twitter feed by another user," US Airways told the newspaper in a statement. "We captured the tweet to flag it as inappropriate. Unfortunately the image was inadvertently included in a response to a customer. We immediately realized the error and removed our tweet. We deeply regret the mistake and we are currently reviewing our processes to prevent such errors in the future."
"The individual who was involved will not be reprimanded or anything of the sort," said Matt Miller, a spokesman for American Airlines (which merged with US Airways), echoing remarks reported earlier by the New York Daily News. "It was an honest mistake."
The employee in question was a member of US Airways' in-house social media team.