Well there's a difference between having an actual emotional or mental breakdown and selfishly ranting like a b*tch because you're incapable of acting like an adult, and it's pretty clear by the account which was occurring. True, there are a lot of people under stress, probably most people, and there are plenty of mentally ill people as well, yet somehow the vast majority of them are still able to deal with it and not be a-holes to the people trying to get them where they want to go. You really crack me up; active duty military in uniform should be given no boarding preference (remember that?) yet the most vicious, intemperate customers should have their posteriors smooched and receive special attention, 'cause they're in the unique position of being "stressed"...no wonder the airline keeps you hidden away in the dingy areas beneath the concourse.
