Travis Christ in PHL for Q&A

[EMBFA]

Is it on or no?

 

[N965VJ]

Looks like US700 from PHX to PHL has been canceled for today...

Perhaps US executives are learning the same thing our former VFFs have; if you need reliable air travel, fly another carrier.

 

[PHLfa88]

As a customer who loves this airline and it's people, I want to second (or third or fourth or whatever) Piney's comments here....

My hope is that whoever can go to the meeting, leave the emotion out, ask questions....and listen with a critical ear...be ready to follow up with more logic (as opposed to emotion) when someone hears something that just doesn't quite seem right.

I really, really, really would like to see this blatant missrepresentation of the facts (potentially) be an inflection point where things change....

Best of luck for a great meeting!

SUGGESTION CONVERSATION FLOW EXAMPLE

Q for Travis: In recent company docs, we were told that the Company "meets with FFOCUS on a regular basis. We now know this is not correct. Can you explain your thoughts and comments toward FFOCUS?"

A from Travis: Well, we have met them, they are some customers who fly us a lot...we listen to them.

Follow up Q For Travis: How many times did you meet them?

Answer: 2

Follow up Q: Does that really constitute "a lot?"

Or.....

Q for T: We're told we want to become The Airline Of Choice, do we ever take time to really listen to what our customers say? Have we ever had a true panel of our Elite travelers come to Temp or have we met them out to listen to them?

etc....

My advice is to not hit them with "everyone's pissed and we hear bad comments all the time." Instead, ask questions that lead you to where you want to go.

Google "Socratic Selling" and practice it in the meeting....

Good luck!

None Of Theses Questions Have ANY Thing To Do With Employees! This Is An Employee Meeting And These Questions Should NOT Be Asked By An Employee! Arrange Your Own Meeting With Travis! <_<

 

[PHLfa88]

FOLLKKKSSS.....

Looks like US700 from PHX to PHL has been canceled for today...*coughs* perhaps Mr Christ didn't want to come or it's just too icy in PHL for him.

Do You Not Think That Maybe..Just Maybe The Weather Was A Factor? DUH!

 

[Be Careful What You Wish For.]

I was thinking the same thing.

Cancel a flight because an exec is afraid to face F/As.

 

[N965VJ]

Do You Not Think That Maybe..Just Maybe The Weather Was A Factor? DUH!

The jet stream strikes again!

Will US ever free itself from this sinister force?

 

[beachboy]

Christ was a no show. People showed up becuase nothing was sent out saying he WAS NOT coming. Our time is just as valuable as yours you arrogant toads. Makes me sick.

 

[Art at ISP]

They will find a way to blame the weather......but I bet he could have gotten there if he tried.

 

[beachboy]

It's called INTERLINE! And in the past I know VPs and Directors get free travel on other airlines. He could have hopped his way into PHL if he tried. But that aside. Thanks PHL inflight for letting us know he was not going to show!

 

[Zarah]

It's called INTERLINE! And in the past I know VPs and Directors get free travel on other airlines. He could have hopped his way into PHL if he tried. But that aside. Thanks PHL inflight for letting us know he was not going to show!

Is this his first failure to commute?

heehee

 

[tadjr]

Do You Not Think That Maybe..Just Maybe The Weather Was A Factor? DUH!

Well, flifo said it was canx due to maintenance, but we all know how reliable our computer and flifo system is. :blink:

 

[PHLfa88]

It's called INTERLINE! And in the past I know VPs and Directors get free travel on other airlines. He could have hopped his way into PHL if he tried. But that aside. Thanks PHL inflight for letting us know he was not going to show!

And You Were The First In Line To See Him!! Yeah..Right!

 

[beachboy]

There is just no reason to you is it? I mean maybe this is who you really are? Honestly.
I was going to go but with no real yea or no, why would I pay for the gas?

 

[N965VJ]

You know what? I’m willing to give Tempe the benefit of the doubt that there were unforeseen circumstances that led to another cancellation.

I’m sure that a new date will be announced, and when it is I’ll be more than happy to copy/paste/post some of the questions that have been raised in the past few days

The ball’s in your court, Tempe.

 

[LGA777]

He did the same thing around a year ago at LGA. Scheduled an almost identical type Q & A Meeting, I think it was supposed to start at 1800 ( hours after most of the interested employees day was over). I think he booked himself PHX-JFK arriving around 1720, flight was a few hours late but no one knew he decided to cancel the meeting due to his flights late arrival till about 90 mins after the meeting was scheduled to start. Almost a year or so later and was never rescheduled.

Not impressed again in LGA

LGA777