Thanks for sharing, swamt.
Notable quotes from the video
“It used to be encouraged to color outside of the lines; now, if you do it, you will get fired.”
“We’re going to be the next American Airlines”
“It’s stunning to watch the drop in operational performance at Southwest”
“this year they won’t even provide water for us on the ramp”
Here are a couple stats regarding labor costs comparing AA and WN labor costs for the years 2000 vs 2013 according to DOT data:
Average total compensation for WN employees $40,635 (2000), $91,590 (2013)
Average total compensation for AA employees $53,281 (2000) $68,523 (2013)
Average compensation for passenger handling employees (which includes most airport personnel)
WN $26,555,(2000) $56,776 (2013)
AA $38,506 (2000) $43,107 (2013)
Annual pensions, pension, payroll taxes (non-pilot personnel)
WN $16,062 (2000) $23,412 (2013)
AA $7,952 (2000) $13,182 (2013)