Union leadership doesn't owe squat to customers to the extent it doesn't benefit their members.
Their job is to represent their members. Period.
Customers have lots of choices. If you don't like an airline, go to a competitor. Or go crying to Congress to pass a Passenger Bill of Rights or reregulate the industry or some such nonsense.
As a union member (not IAM) I certainly would not want my union leadership wasting time and energy responding to blather such as this.
And the claim that you "indirectly contribute to [his] lifestyle" is ludicrous. That connection is as attenuated as me claiming I pay taxes and once you retire and start collecting Social Security and Medicare, funded by my tax money, I contribute to your lifestyle and therefore you owe some accountability to me. Sorry, I don't buy it. Union leaders are accountable to their dues paying members, and that's all.
