No More Pretzels
- Thread starter usfa304
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- Dec 5, 2002
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I've said it before, I'll say it again.
When ALL amenities are gone, what's next? Employees is my guess.
I know, calling something that costs 3 pennies can hardly be called an amenity.
I think the extra mega-expensive PR pros US will have to employ will cost a lot more than those
pathetic 4 pretzels. Cost savings in the long run? Not likely.
The entire US news network is covering it and the comments on sites allowing comments are VILE. US is coming off as seriously cheapo and anti-passenger. Becoming the serious butt of thousands (hundreds of thousands? ) of jokes.
The super-bad part of this is that it gives people room in their comments to rant about other US gripes. On major news sites. And they are commenting bigtime.
Some I've seen question the airworthiness of an airline that has to make a 3 cent cut.
THERE'S YOUR PR PROBLEM.
I don't care either way. I don't and won't fly US.
Just my 2 cents.
Oops, bad joke.
When ALL amenities are gone, what's next? Employees is my guess.
I know, calling something that costs 3 pennies can hardly be called an amenity.
I think the extra mega-expensive PR pros US will have to employ will cost a lot more than those
pathetic 4 pretzels. Cost savings in the long run? Not likely.
The entire US news network is covering it and the comments on sites allowing comments are VILE. US is coming off as seriously cheapo and anti-passenger. Becoming the serious butt of thousands (hundreds of thousands? ) of jokes.
The super-bad part of this is that it gives people room in their comments to rant about other US gripes. On major news sites. And they are commenting bigtime.
Some I've seen question the airworthiness of an airline that has to make a 3 cent cut.
THERE'S YOUR PR PROBLEM.
I don't care either way. I don't and won't fly US.
Just my 2 cents.
Oops, bad joke.
FlightChic
Veteran
- Feb 18, 2007
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If you hate US so much, then why are you spending time posting and reading on a US message board and reading comments on other places on the internet?
Wow! People sure do love to hate us!
As much as people complain about US we still somehow manage to fill all the seats on the airplane because it seems like every flight I am on is always full, ALWAYS! I guess it's those cheap fares. IDK
Britney Spears and Lindsay Lohan seem to think that lots of bad press is better than no press at all. Hmm. Maybe they have a point.
Trip Confirmed
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- Dec 5, 2002
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Chickie,
I did not say I hated US. I simply stated I will not fly them. Therefore, I don't really give a ferret-fart what they do. If your flights are full and stay that way, wonderful for you.
I do not follow the celebrity tramps-Lindsay Lohan and Britney Spears,and their ilk.. So I'm unfamiliar with their wishes, but I'll trust you are up to date and correct on them.
Try CNN,MSNBC, CBS,ABC,NBC, Foxnews, Associated Press, UPI,something like that...
I simply stated what's being said on real news comment sections.
USCREW
Veteran
But you do give a ferret-fart about this board?
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- Dec 5, 2002
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Cabin crew employees are not the only persons in this industry, nor are they entitled to make the only comments.
Since I am in this industry, I have a right to my comments. As does the rest of America. Check out those news sites I recommended.
See how the public feels. I didn't write the comments, I just read them..
This board gives me great insight into the feelings of US employees.
The news site comment sections give me great insight into the feelings of passengers.
Both are worth monitoring , and most informative.
USCREW
Veteran
Thanks for caring :wub:
I'm curious about something.
Under Customers First (http://www.usairways.com/awa/content/aboutus/customersfirst/customerserviceplan.aspx), US promises to offer food to customers stranded during long onboard delays. With no pretzels stocked, what will be given out? I wonder if that was thought about before the decision to remove pretzels was made?
Text From Web Site:
The airlines will make every reasonable effort to provide food, water, restroom facilities and access to medical treatment for passengers onboard an aircraft that is on the ground for an extended period of time without access to the terminal, as consistent with passenger and employee safety and security concerns. Each carrier will prepare contingency plans to address such circumstances and will work with other carriers and the airport to share facilities and make gates available in an emergency.
US Airways will make every reasonable effort to provide food, water, restroom facilities and access to medical treatment for customers onboard an aircraft that is on the ground for a extended period of time. Safety and security for the customers and crew members will take precedence over providing any services and/or facilities. US Airways never intends to cause undue stress or harm to our customers. However, due to unforeseen circumstances, there may be times when an aircraft is either unable to take off or may have to wait for a gate to become available. In the event that something like this occurs, US Airways has developed a contingency plan. The plan includes time frames in which services and facilities will be made available during a long on-aircraft delay. A plan has been developed for both arriving and departing aircraft.
The pilots will frequently communicate with US Airways System Operations Control, Station Operations and/or the Ramp Control Tower for updated information. The pilots and/or the flight attendants will keep the passengers informed of the situation. Services will be made available to the passengers at time periods established. Those services include, but are not limited to, the use of lavatories, beverages, food, use of personal cellular telephones and access to necessary provisions.
Under Customers First (http://www.usairways.com/awa/content/aboutus/customersfirst/customerserviceplan.aspx), US promises to offer food to customers stranded during long onboard delays. With no pretzels stocked, what will be given out? I wonder if that was thought about before the decision to remove pretzels was made?
Text From Web Site:
The airlines will make every reasonable effort to provide food, water, restroom facilities and access to medical treatment for passengers onboard an aircraft that is on the ground for an extended period of time without access to the terminal, as consistent with passenger and employee safety and security concerns. Each carrier will prepare contingency plans to address such circumstances and will work with other carriers and the airport to share facilities and make gates available in an emergency.
US Airways will make every reasonable effort to provide food, water, restroom facilities and access to medical treatment for customers onboard an aircraft that is on the ground for a extended period of time. Safety and security for the customers and crew members will take precedence over providing any services and/or facilities. US Airways never intends to cause undue stress or harm to our customers. However, due to unforeseen circumstances, there may be times when an aircraft is either unable to take off or may have to wait for a gate to become available. In the event that something like this occurs, US Airways has developed a contingency plan. The plan includes time frames in which services and facilities will be made available during a long on-aircraft delay. A plan has been developed for both arriving and departing aircraft.
The pilots will frequently communicate with US Airways System Operations Control, Station Operations and/or the Ramp Control Tower for updated information. The pilots and/or the flight attendants will keep the passengers informed of the situation. Services will be made available to the passengers at time periods established. Those services include, but are not limited to, the use of lavatories, beverages, food, use of personal cellular telephones and access to necessary provisions.
jimntx
Veteran
F/as will be expected to make a reasonable search of the empty carts and make a pa that there ain't nuthin to eat.
hp_fa
Veteran
- Feb 19, 2004
- 3,290
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F/as will be expected to make a reasonable search of the empty carts and make a pa that there ain't nuthin to eat.
Probably true. I would make an educated guess that the time to special order catering would likely cause any gate supervisor or manager to say no to any request to bring food to a delayed flight unless the amount of the delay was factually known and in excess of at least two hours minimum, probably more.
Travelpro72
Veteran
- Jan 30, 2005
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- 455
IIRC we are STILL required to offer passengers water and snacks if we are locked up on the plane for some time. Remember the boxes of snacks kept in the closet for delays along with the silent films to play on the video? Has inflight thought about this before removing them totally? Better check on it. 
Singleflyer
Senior
- Mar 27, 2003
- 466
- 6
I'm curious about something.
Under Customers First (http://www.usairways.com/awa/content/aboutus/customersfirst/customerserviceplan.aspx), US promises to offer food to customers stranded during long onboard delays. With no pretzels stocked, what will be given out? I wonder if that was thought about before the decision to remove pretzels was made?
They don't think anything that has the potential of saving them money. That is why most of their money saving ideas end up costing more. Think additional labor costs associated with shares.
Under Customers First (http://www.usairways.com/awa/content/aboutus/customersfirst/customerserviceplan.aspx), US promises to offer food to customers stranded during long onboard delays. With no pretzels stocked, what will be given out? I wonder if that was thought about before the decision to remove pretzels was made?
They don't think anything that has the potential of saving them money. That is why most of their money saving ideas end up costing more. Think additional labor costs associated with shares.
Travelpro72
Veteran
- Jan 30, 2005
- 4,964
- 455
Wait....wait I know! ! ! ! They will provision a padlocked box of "emergency" pretzels to be used ONLY in extreme circumstances. 
InternationalShannon
Veteran
No, no silly. They're going to want you to sell your biscuits.....Wait....wait I know! ! ! ! They will provision a padlocked box of "emergency" pretzels to be used ONLY in extreme circumstances.
