galley princess
Senior
- Nov 4, 2007
- 384
- 263
UsAirways is some kind of weird parallel universe. As usual it goes back to bad management.
Some companies see a problem, and they fix it. There might be a cost, but if it saves money longterm, it's usually worth it. Not UsAirways.
I love how AWA has just sort of adopted some of East practices, but when it comes to the company saying "okay, we grew international in within a contract frame and this isn't working, let's make shifts", suddenly it's "you have a contract." The union would agree to 12 hour shifts yesterday. It's going to happen, why not fix the problem now with a side letter?
I'll tell you why, because the company likes the misery index as high as possible. That way any gain looks great. Forget that those European turn arounds or six hour delays alienate as many passengers as possible, not to mention the difficulty scheduling has getting a flight staffed at 4am, but this summer those 125 odd people are going to learn real fast how not to pick up the phone and those flights will be cancelled. Ahh, now we're talking money! You'd think the nightmare accountants would get that.
Except that weird West mentality: "they should just work it. That's what they're there for." Hope being right gets your airplane staffed. Here's a thought, consider human behavior and SOLVE THE PROBLEM.
Silly me.
Some companies see a problem, and they fix it. There might be a cost, but if it saves money longterm, it's usually worth it. Not UsAirways.
I love how AWA has just sort of adopted some of East practices, but when it comes to the company saying "okay, we grew international in within a contract frame and this isn't working, let's make shifts", suddenly it's "you have a contract." The union would agree to 12 hour shifts yesterday. It's going to happen, why not fix the problem now with a side letter?
I'll tell you why, because the company likes the misery index as high as possible. That way any gain looks great. Forget that those European turn arounds or six hour delays alienate as many passengers as possible, not to mention the difficulty scheduling has getting a flight staffed at 4am, but this summer those 125 odd people are going to learn real fast how not to pick up the phone and those flights will be cancelled. Ahh, now we're talking money! You'd think the nightmare accountants would get that.
Except that weird West mentality: "they should just work it. That's what they're there for." Hope being right gets your airplane staffed. Here's a thought, consider human behavior and SOLVE THE PROBLEM.
Silly me.