United Airlines Cuts 1,700 Jobs
Friday January 3, 8:58 pm ET
By Dave Carpenter, AP Business Writer
United Airlines Announces the Company Is Laying Off Nearly
1,700 White-Collar, Ticketing Employees
CHICAGO (AP) -- United Airlines announced Friday that it is laying off nearly 1,700
white-collar and ticketing employees, or about 2 percent of its work force, and shutting
down its U.S. ticket offices as part of cost-cutting in bankruptcy.
The airline said the furloughs, to
take effect this month, will help it
meet the strict requirements of its
Chapter 11 financing. It has until
Feb. 15 to cut costs significantly or
it could lose the remainder of the
$1.5 billion in interim financing.
United also said it decided to close
down its remaining 32 city ticket
offices -- those outside of airports
-- based on customers'' increasing
shift to buying tickets online or
calling United''s reservation number.
The bulk of the latest layoffs
involve nearly 1,500 management
and salaried employees whose
nonunion jobs will be cut by Jan. 19 as part of United''s organizational redesign, the Elk
Grove Village, Ill.-based airline said.
These changes are part of the process of creating a new business that is competitive,
customer-focused and sustainable, said Sara Fields, senior vice president.
The ticket office closings, effective Jan. 28, will result in the loss of an additional 188
jobs. Those employees are represented by the Machinists'' union.
United spokesman Jeff Green put the total number of jobs being cut at about 1,700.
The airline, which employed about 100,000 people before the 2001 terrorist attacks,
currently has about 83,000 on its payroll.
No dollar figure was given for the amount that will be saved by the moves.
United had warned its employees earlier this week that significant layoffs can be
expected as it proceeds with the bankruptcy process, which began Dec. 9. The carrier
says it must reduce wages by $2.4 billion a year through 2008.
While trying to negotiate steep pay cuts, United is seeking to impose emergency,
temporary wage reductions. Four of its five unions are voting on whether to ratify the
cuts, but the machinists have objected.
Eliminating ticket offices reflects a growing tendency toward online purchasing -- one of
many factors which have caused United to be unprofitable for the past 2 1/2 years. The
company is expected to report an annual net loss exceeding $2 billion for 2002 for a
second straight year.
While the toll-free reservations line will remain in operation, United said the call volume
has dropped by 25 percent from a year ago. United is closing three of its 12 telephone
reservations centers on Saturday -- in San Francisco, Long Beach and Indianapolis.
Those moves, announced in October, will result in 686 layoffs.
Tickets also can still be purchased at United''s airport counters.
Shares in United parent company UAL Corp. fell 7 cents to close at $1.30 on the New
York Stock Exchange.
Friday January 3, 8:58 pm ET
By Dave Carpenter, AP Business Writer
United Airlines Announces the Company Is Laying Off Nearly
1,700 White-Collar, Ticketing Employees
CHICAGO (AP) -- United Airlines announced Friday that it is laying off nearly 1,700
white-collar and ticketing employees, or about 2 percent of its work force, and shutting
down its U.S. ticket offices as part of cost-cutting in bankruptcy.
The airline said the furloughs, to
take effect this month, will help it
meet the strict requirements of its
Chapter 11 financing. It has until
Feb. 15 to cut costs significantly or
it could lose the remainder of the
$1.5 billion in interim financing.
United also said it decided to close
down its remaining 32 city ticket
offices -- those outside of airports
-- based on customers'' increasing
shift to buying tickets online or
calling United''s reservation number.
The bulk of the latest layoffs
involve nearly 1,500 management
and salaried employees whose
nonunion jobs will be cut by Jan. 19 as part of United''s organizational redesign, the Elk
Grove Village, Ill.-based airline said.
These changes are part of the process of creating a new business that is competitive,
customer-focused and sustainable, said Sara Fields, senior vice president.
The ticket office closings, effective Jan. 28, will result in the loss of an additional 188
jobs. Those employees are represented by the Machinists'' union.
United spokesman Jeff Green put the total number of jobs being cut at about 1,700.
The airline, which employed about 100,000 people before the 2001 terrorist attacks,
currently has about 83,000 on its payroll.
No dollar figure was given for the amount that will be saved by the moves.
United had warned its employees earlier this week that significant layoffs can be
expected as it proceeds with the bankruptcy process, which began Dec. 9. The carrier
says it must reduce wages by $2.4 billion a year through 2008.
While trying to negotiate steep pay cuts, United is seeking to impose emergency,
temporary wage reductions. Four of its five unions are voting on whether to ratify the
cuts, but the machinists have objected.
Eliminating ticket offices reflects a growing tendency toward online purchasing -- one of
many factors which have caused United to be unprofitable for the past 2 1/2 years. The
company is expected to report an annual net loss exceeding $2 billion for 2002 for a
second straight year.
While the toll-free reservations line will remain in operation, United said the call volume
has dropped by 25 percent from a year ago. United is closing three of its 12 telephone
reservations centers on Saturday -- in San Francisco, Long Beach and Indianapolis.
Those moves, announced in October, will result in 686 layoffs.
Tickets also can still be purchased at United''s airport counters.
Shares in United parent company UAL Corp. fell 7 cents to close at $1.30 on the New
York Stock Exchange.