So is Teddy Xidas.700UW said:I am a full-time US Airways employee.[post="256925"][/post]
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So is Teddy Xidas.700UW said:I am a full-time US Airways employee.[post="256925"][/post]
700UW said:What position?
I am a full-time US Airways employee.
[post="256925"][/post]
Art at ISP said:Yes it was Express, it was Piedmont, and the airplane was a Dash 8. That said, there is no excuse for the rampers not being there. I did not place blame nor did I attempt to. The incident happened--it doesn't matter why--and was resolved in a timely manner by a resourceful employee.
I don't care whose fault it was--and 5 pages of finger pointing and bickering are beginning to show why this company may not make it. If everyone spent as much energy trying to make things work as they do pointing fingers and fighting with each other you could save this thing. It is apparently more important who's right and who's wrong and who's to blame than it is for the place to be fixed and running well. That's downright sad.
The BOTTOM LINE is that the customers were taken care of--and although I agree with the statement that the best way to insure a happy customer is to have a happy employee, the customer still pays the bills.Customers don't care WHO does a particular job. If it needs to be done, and the group "responsible" refuses to do it, then so be it if someone else pitches in.
You know, the direction this thread has taken has shown more of the real problem than you all might realize..........
I just hope it ain't too late.........
My best to you all....
[post="256497"][/post]
Ask and ye shall receive:Dizel8 said:700UW says:"What about your topic you started criticizing Glass?
Then you pulled it down when Chiames threatened your Dividend Miles and you told the whole board that you would not post again."
This I got to hear about, do tell please!
[post="257122"][/post]
Youve got to be kidding me.Dizel8 said:700UW says:"What about your topic you started criticizing Glass?
Then you pulled it down when Chiames threatened your Dividend Miles and you told the whole board that you would not post again."
This I got to hear about, do tell please![post="257122"][/post]
PITbull said:Art,
With your point I have to disagree. You may think the customer pays the bills, but those bills are truly shared payment by both employee and customer.
$29 fares don't pay anybody's bills. And in fact, almost every peice of metal that goes up in the air is a loss for U.
The investors and ATSB are giving us the leverage to stay in the game, while we are in BK. And we are in a hole that only a miracle of God could pull us out.
[post="257115"][/post]
PITbull said:Art,
With your point I have to disagree. You may think the customer pays the bills, but those bills are truly shared payment by both employee and customer.
$29 fares don't pay anybody's bills. And in fact, almost every peice of metal that goes up in the air is a loss for U.
The investors and ATSB are giving us the leverage to stay in the game, while we are in BK. And we are in a hole that only a miracle of God could pull us out.
[post="257115"][/post]
PITbull said:Art,
With your point I have to disagree. You may think the customer pays the bills, but those bills are truly shared payment by both employee and customer.
$29 fares don't pay anybody's bills. And in fact, almost every peice of metal that goes up in the air is a loss for U.$29 vs an empty seat is $29 more than nothing. You have to look at it in context. The $2,900 fare is doing you more damage because it chases off dozens of customer who may very well have happily paid $290 while the $29 fare is just filling seats that you couldn't sell for $2,900 or any price.
The investors and ATSB are giving us the leverage to stay in the game, while we are in BK. And we are in a hole that only a miracle of God could pull us out.
[post="257115"][/post]
A miracle like people showing up to work and actually performing their jobs?