LGA-CLT-LAX today

[IMisstheAladdinTrays]

And WHOM is covering your doors? On the 321 there are 8doors.....4pairs and only 4F/As staffing the airplane. What are we doing , changing the FARs to suit a predeparture service? There are rules in place for a reason- IF that is NOT the case, WHY in the h*ll do we even have a Manual. (Now if the day comes when I can pick and choose which rules/FARs & company policies I WANT TO FOLLOW- so be it, JUST SAY SO).

I just love how we use the FAR's to justify everything. People leave their doors all the time!

 

[LCC_#1]

I just love how we use the FAR's to justify everything. People leave their doors all the time!

Thank you!!

 

[AstroLounge]

Thank you!!

Really! Obviously some of you don't do your job, know your job or choose to do it when you feel like it. Maybe a little chat w/the FAA could show WHO is right on this issue. This should be interesting.....

 

[Art at ISP]

Well since I started this one, I will add my observations of the return trip, which was a one stopper LAX-CLT-LGA. I flew with two excellent crews today, and although they had different styles, they were an example of one of the few reasons any of us are still flying this airline.

The snack basket made 2 appearances on the LAX-CLT well spaced after the meal, which by the way, I could swear was an Egg McMuffin (McD's catering now in LAX?), and the CLT-LGA crew kept our cups full and kept the snacks flowing almost the entire flight.

I actually slept a bit on the plane today--rare for me.

In any case, allow me one more question......today on the longer flight, we were asked the typical drink/meal question in a very friendly and efficient manner. On the shorter leg, the flight attendant addressed every customer by name when taking the drink order. I would have thought it more likely to be addressed by name on the longer flight, but is there a procedure, or is it just up to the individual? I mean it's a nice touch, and I am not complaining, but just wondering--because my experience is it happens much more often on the shorter legs than transcons for example.

Again, thanks for a job well done and my best to you all......

PS Saw the 190 in CLT today--it's pretty. We'll see about comfort.

 

[etops1]

Really! Obviously some of you don't do your job, know your job or choose to do it when you feel like it. Maybe a little chat w/the FAA could show WHO is right on this issue. This should be interesting.....

dude, your way too uptight about the doors.

 

[2clippedwings]

I know where your coming from, but we have NEVER been order to stay at those doors during boarding. If that were the case, the boarding would be chaos. Can't get you a pillow...cant leave my door. Can't help you to your seat, 85 yr old grandma...the door. The door, the door...blah...blah...on and flight attendants do not congregate in one area (such as the first class cabin) when passengers are on board,on. See where I'm going with this. Where we ALL seem to fail is staying in our j/s and fastened during taxi. Talk about breaking a FAR.

From the FAA website:Check at the aircraft cabin that flight attendants are uniformly distributed throughout the cabin during operation of the flight, including when the aircraft is parked at the gate and during movement on the surface, inaccordance with the certificate holder's design. Sources: 8400.10, volume 3, chapter 16, section 4, paragraph 22974.

Also:

"Part 121 stipulates that flight attendants must be uniformlydistributed throughout the operation of the flight. This includes when the aircraft is in-flight, parked at the gate,moving on the surface, taking off, and landing. The mostimportant part of this requirement pertains to placing flight attendants in locations that will provide the most effective egress of passengers in the event of an emergency evacuation."
Check at the aircraft cabin that flight attendants do not congregate in one area (such as the first class cabin) when passengers are on board, in accordance with the certificate holder's design.


From the FAA website also:
"This commenter also points out that the rule makes it virtually impossible to offer the passengers any form of refreshment service while on the ground. Requiring flight attendants to be seated during taxi may result in a reduction of refreshment service. The safety benefits of having the required flight attendants at their assigned stations and ready to execute an emergency evacuation far outweigh the customer service benefits derived from early refreshment service. Also, refreshment service is not allowed during takeoff and landing because of its possible impact on safe evacuation if an emergency occurs."

My comment:Hence, a rule change in 1980:

Sec. 121.391 Flight attendants
* * * * *
(d) * * * During taxi, flight attendants required by this section must remain at their duty stations with safety belts and shoulder harnesses fastened except to perform duties related to the safety of the airplane and its occupants.

And this is in the duties of a cabin safety inspection (from the FAA website):

NOTE: Ensure that the passenger-loading door is not closed until a required crewmember verifies that each piece of carry-on luggage is properly stowed. Proper stowage includes ensuring that the overhead bins are closed. Items that cannot be stowed must be processed as checked baggage.(4) Ensure that items such as carry-on baggage and galley supplies do not cover or in any way interfere with aircraft emergency equipment in the overhead compartments.

My comment: USAirways creates an environment that makes it difficult to do our jobs by removing closets and eliminating overhead space for the passengers. :blink:

Anyway,in our day to day efforts to do our jobs, past practice, SOP etc, does not necessarily make it right.
An airline has the right to get approved through the FAA for a stricter procedure than the regulation requires. It appears that the West policy of not going beyond the wing is a stricter interpretation.

There's so much more but this is plenty! I apologize, like etops, I guess I'm a dork in my own way too! :blush:

 

[peterpjr]

In any case, allow me one more question......today on the longer flight, we were asked the typical drink/meal question in a very friendly and efficient manner. On the shorter leg, the flight attendant addressed every customer by name when taking the drink order. I would have thought it more likely to be addressed by name on the longer flight, but is there a procedure, or is it just up to the individual? I mean it's a nice touch, and I am not complaining, but just wondering--because my experience is it happens much more often on the shorter legs than transcons for example.

Art. It is procedure to call customer by name in f/c. I fly f/c all the time and almost always do it. The only problem is when people move around but is usually easy to figure out where everyone moved. Just curious, what CLT-LGA did you take on 1/26/07?

 

[Art at ISP]

Peterpjr,

See your PMs

 

[peterpjr]

Peterpjr,

See your PMs

I was your f/a from Clt-LGA. Glad you enjoyed your flight.