Art at ISP
Veteran
Yes but Economy Plus is a resounding success...so much so that it is being expanded to the CO sub fleet and will be retained. The difference between choice seats and E+ is that there is nothing different about a choice seat except for being in the front portion of the cabin.
That US is the only major carrier which even charges their highest level elites for choice seats makes them even less competitive in the marketplace, and has caused growing numbers of elites to at least consider moving away from US.
If ALL the majors were charging their best customers for such seats it would be one thing, but for US to distinguish itself in such a way is not a good thing for the marketing department or once loyal customers.
That US is the only major carrier which even charges their highest level elites for choice seats makes them even less competitive in the marketplace, and has caused growing numbers of elites to at least consider moving away from US.
If ALL the majors were charging their best customers for such seats it would be one thing, but for US to distinguish itself in such a way is not a good thing for the marketing department or once loyal customers.