One thing that I have noticed is that while there are poorly behaved frequent fliers, I tend to see that most of the beligerent behavior comes from those once a year fliers..
Sky High states: We are to blame, partly. How many years did we, as airline employees REWARD the complainers? The whiners got the upgrades, the coupons, the additional frequent flyer miles. We went out of our way to appease them. We rewarded the behavior!!
<NEWSFLASH>.............WE SEE RIGHT THROUGH THIS NOW.
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