They wouldn't have to do anything to the CBA if the ANNOUNCED a recall of all remaining folks. This isn't a bonus. The furloughed f/as have paid more than $600,000,000 in shared sacrifice. Now what was the number associated with the most recent bonus? This doesn't just benefit the former TWA f/as. The most recent to "fall offs" were nAAtive (for the lack of a better delineation) The recall issue also revolves around the acceptance of Federal dollars after 9-11.
As for commendation letters not being important..hummm Why is AA spending so much time of asking the frequent traveler "what's wrong"? If you think good customer service doesn't HELP return passengers, even when the service product has "changed", then why is this called a customer service job? By virtue of the time spent with a customer in-flight, a f/a has the opportunity to win the customer no matter prior frustrations, and they can also lose the customer, regardless of how wonderful the rest of their airline experience. Never sell your skills short. Experience warrants the pay.
ps..I hope al of you California folks are ok. Please know you're in our thoughts.