Dear Flight Crew

Dear FA..

I’m so sorry to interrupt your conversation behind the podium despite the fact we are on a quick turn and all of the passengers are clearly off of the plane. I’m sure your heated debate on people magazine’s top 50 sexiest men is far more important than the rampers, gate agents, cleaners, and caterers busting their hind parts in an effort to get this, already, 20 minute late inbound flight out on time. My back thanks you as well.
I would also like to apologize for asking to board early because of the 20 wheelchairs lined up in the jetway. Who would have known FLL would be so full of old people. You’re right for yelling at me about that. Silly me, I didn’t know it wasn’t in your contract that you don’t clean planes. They didn’t hand out copies of YOUR contract in my training class. I’ll just try to reach around you the next time my supervisor comes down and starts riding me, because I wasn’t boarding on time. Hey, thanks for yelling at HER. She has been getting on my nerves lately. Of CORSE I understand your desire to sit there in first class with your feet up catching up on the hottest trends, while talking on the phone. And if you’re anything like my roommate, you work as much as you can. You guys should be more like us and only work one trip.. Err I mean one weekend a month.
And don’t you just HATE how those goofball FA’s over at WN are so… NICE all the time. They aren’t dark, shallow, mean, or conceited, how is that image PROFESSIONAL? They must ALL be on drugs or something because there’s no way someone could be nice while doing a pre-flight. PFF!!! Let’s NEVER mimic anything Southwest does, our airline will go under.
And PLEASE, PLEASE, I beg you from the bottom of my heart: Stop using words such as SIR, Please, THANK YOU, and just continue to scream your lungs out at us when we are standing 2 feet away from you. Now make sure at the peak of your frustration, to slam that door shut as hard as you can while still telling me to do my job. I’ve only got 2 fingers left and the company will only give me compensation for my injuries after I’ve lost the use of my hands altogether. In case you’re wondering, I’m typing this with my toes.

This one goes out to the pilots-
Sorry I was distracted after getting your hand signals incorrect. I know you all work so hard putting in the coordinates, and when one of us cuts the power on accident, you have to start from scratch, and you get so frustrated that a flight goes out late. That was totally called for how you flew out of the plane and down onto the ramp and talked to us like we were idiots. It’s the only way you can get things through to us, by talking to us like we have an IQ below 75. Of course none of us have any formal education and we all live in a trailer park. It’s a good thing you are all so time oriented and ready to get a plane out on time. Although, you guys shouldn’t run down those jetways so fast when your flight gets in late. It ISN’T your fault, or the fault of the last flight crew that worked so hard to get the flight out on time. You are right to come out of your warm cabin and remind me what the 3 hand signals are, without you guys, I would be doomed out there. Maybe next week you can teach me to wipe my ass without falling into the toilet head first.
I’m sure you chief pilot wants to hear ALL about why you weren’t put in first class ahead of the flight attendant. I’m sure he wants to hear ALL about why you marched off the plane and almost had a heart attack about boarding the flight with no pilots. What were they thinking? That plane had to be 100 degrees in there. It was totally worth the effort to march off the plane, tell the gate agent how to do his job, take his number, and not give them yours, AND not turn the heat off yourself. It was right of you to get in the gate agents face when he was only doing what he was told by his managers.
By the way, you need to put on some weight guys. It’s funny when those fat Southwest guys split their pants trying to crawl into their seats, why can’t you do that more and bring a smile to our weary faces?
You both have what it takes to keep us a well oiled machine.


Shannon... You have a LONG way to go before you could ever think of being in management with that attitude. Everybody upstairs ALWAYS uses their best judgement and never lets their flawless personality get in the way. I'm glad we work for a company that values the employee and their work ethic rather than how well they kiss butt.


[/sarcasm]
 
You know I am new to the whole PHL twirl, but I am really getting annoyed at how long it takes the agents to get the jetbridges on our flights arriving from Europe. We go through all the trouble of having all the commuters and their bags at the door to be first off, and sometimes I have waited 10-20 minutes. Hello - we have commuter flights to catch! And if I have to ride Southwestern they board first-come first-serve...which is a total violation of my seniority rights by the way. So I am really in a hurry to book it through customs before the passengers and get over to WN. Also, our passengers have connections.

Also, I am really annoyed when we are trying to have our pre-flight briefing or just trying to finish our coffees and lattes (or mochachinos!) and the cleaning people get in our way. In PIT, the cleaning people never got in our way. And will the agents just send the people down when it is time to board. We don't want to see you a million times pressuring us to board.

Also, will all non-revs please remove your IDs before boarding my aircraft! So tacky.

Love,

Gloria Holtz
 
LOL Miss Holtz, you have no appreciation for the situation the gate agent is in. You people do everything in your power to stall us because you think we are PRESSURING you. You're right... WE ARE. Forget about your coffee. The reality of it is we all have people above us telling us what to do. It's like bill Lumberg an the TPS reports. We have to hear about it from 20 different bosses if we don't get that flight out on time, and it's even more insulting when they make US write the report. 90% of those reports were something about the FA'S. Stop thinking so inward, be more of a team player, we are ALL making sacrifices. Plus your being rude about it to us will NOT help the situation any further.

Yeah it's too bad gate agents can't just tell the guy in front of him to go to passenger assistance AGAIN because the plane is at the gate and 100% attention cannot be given.

Oh wait you can, and trust me, it never got old having people roll their eyes at me and say "OH you just don't care!"

Maybe the supervisor hasn't gotten their zone together yet. It is tough for them to locate agents just clocking in to catch that flight.


Oh and I just want to say HI to that flight attendant who told me to lift the bag up into the overhead bin for her because "she didn't want to get back problems, because the company didn't cover that injury."

I wonder, sister, what do you do when someone asks you for help inflight? tell them to go sh*t in their hat?
 
Gloria, isn't that the truth. They'll page us in the terminal and keep bothering us to board, but just get one to greet a flight with a jetway, resolve a seat dupe, or check to make sure people haven't brought their entire basement with them. Those new hires are all about getting free stuff. I mean I don't mind giving them a headset or an eye opener on an early flight, but they need to remember that the ladies working the flight need to bring leftovers home. Do they realize the sacrifices we've made. I mean, gals like you and I built this airline. Where would they be now without us?
 
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  • #21
Dear FA..

I’m so sorry to interrupt your conversation behind the podium despite the fact we are on a quick turn and all of the passengers are clearly off of the plane. I’m sure your heated debate on people magazine’s top 50 sexiest men is far more important than the rampers, gate agents, cleaners, and caterers busting their hind parts in an effort to get this, already, 20 minute late inbound flight out on time. My back thanks you as well.
I would also like to apologize for asking to board early because of the 20 wheelchairs lined up in the jetway. Who would have known FLL would be so full of old people. You’re right for yelling at me about that. Silly me, I didn’t know it wasn’t in your contract that you don’t clean planes. They didn’t hand out copies of YOUR contract in my training class. I’ll just try to reach around you the next time my supervisor comes down and starts riding me, because I wasn’t boarding on time. Hey, thanks for yelling at HER. She has been getting on my nerves lately. Of CORSE I understand your desire to sit there in first class with your feet up catching up on the hottest trends, while talking on the phone. And if you’re anything like my roommate, you work as much as you can. You guys should be more like us and only work one trip.. Err I mean one weekend a month.
And don’t you just HATE how those goofball FA’s over at WN are so… NICE all the time. They aren’t dark, shallow, mean, or conceited, how is that image PROFESSIONAL? They must ALL be on drugs or something because there’s no way someone could be nice while doing a pre-flight. PFF!!! Let’s NEVER mimic anything Southwest does, our airline will go under.
And PLEASE, PLEASE, I beg you from the bottom of my heart: Stop using words such as SIR, Please, THANK YOU, and just continue to scream your lungs out at us when we are standing 2 feet away from you. Now make sure at the peak of your frustration, to slam that door shut as hard as you can while still telling me to do my job. I’ve only got 2 fingers left and the company will only give me compensation for my injuries after I’ve lost the use of my hands altogether. In case you’re wondering, I’m typing this with my toes.

This one goes out to the pilots-
Sorry I was distracted after getting your hand signals incorrect. I know you all work so hard putting in the coordinates, and when one of us cuts the power on accident, you have to start from scratch, and you get so frustrated that a flight goes out late. That was totally called for how you flew out of the plane and down onto the ramp and talked to us like we were idiots. It’s the only way you can get things through to us, by talking to us like we have an IQ below 75. Of course none of us have any formal education and we all live in a trailer park. It’s a good thing you are all so time oriented and ready to get a plane out on time. Although, you guys shouldn’t run down those jetways so fast when your flight gets in late. It ISN’T your fault, or the fault of the last flight crew that worked so hard to get the flight out on time. You are right to come out of your warm cabin and remind me what the 3 hand signals are, without you guys, I would be doomed out there. Maybe next week you can teach me to wipe my ass without falling into the toilet head first.
I’m sure you chief pilot wants to hear ALL about why you weren’t put in first class ahead of the flight attendant. I’m sure he wants to hear ALL about why you marched off the plane and almost had a heart attack about boarding the flight with no pilots. What were they thinking? That plane had to be 100 degrees in there. It was totally worth the effort to march off the plane, tell the gate agent how to do his job, take his number, and not give them yours, AND not turn the heat off yourself. It was right of you to get in the gate agents face when he was only doing what he was told by his managers.
By the way, you need to put on some weight guys. It’s funny when those fat Southwest guys split their pants trying to crawl into their seats, why can’t you do that more and bring a smile to our weary faces?
You both have what it takes to keep us a well oiled machine.


Shannon... You have a LONG way to go before you could ever think of being in management with that attitude. Everybody upstairs ALWAYS uses their best judgement and never lets their flawless personality get in the way. I'm glad we work for a company that values the employee and their work ethic rather than how well they kiss butt.


[/sarcasm]
HAHAHA!!! Like I would ever even want to be in management. That's a freakin bottomless pit if I ever saw one..no offense. I actually sell real estate to make money, this is just a fun job. It's fun when you dont have to do it. No offense to management of course...except maybe you cuz obviously you're full of sunshine.

I think you need some valium.

PS I think your eyes really pop in that tie. You should loosen it, love.
 
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  • #23
Aww. You're too kind Gloria. Here's the magazines I found on another inbound for you, did you hear Britbrit is pregnant again? Ugh. Oh, wait, here's some airplane magazine. I need to find Intern for that, youre gonna want to put him in a row by himself now with some blankets, he's a total liar about the ID by the way, he sports that thing like a medal of honor for rreeealllllllll
 
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  • #24
I wonder, sister, what do you do when someone asks you for help inflight? tell them to go sh*t in their hat?

Seriously, isn't ironic that his name is "Chill out"

hahahaa

yawl are a bunch of bitter bitter bitter bitter bitter people.

seriously, if you're so miserable, you should quit. Your bad attitude is like a cancer and it spreads and you wonder why the passengers are so miserable?

Want me to call the waaaahmbulance for you?

kissy kissy!
 
LOL Miss Holtz, you have no appreciation for the situation the gate agent is in. You people do everything in your power to stall us because you think we are PRESSURING you. You're right... WE ARE. Forget about your coffee. The reality of it is we all have people above us telling us what to do. It's like bill Lumberg an the TPS reports. We have to hear about it from 20 different bosses if we don't get that flight out on time, and it's even more insulting when they make US write the report. 90% of those reports were something about the FA'S. Stop thinking so inward, be more of a team player, we are ALL making sacrifices. Plus your being rude about it to us will NOT help the situation any further.

Yeah it's too bad gate agents can't just tell the guy in front of him to go to passenger assistance AGAIN because the plane is at the gate and 100% attention cannot be given.

Oh wait you can, and trust me, it never got old having people roll their eyes at me and say "OH you just don't care!"

Maybe the supervisor hasn't gotten their zone together yet. It is tough for them to locate agents just clocking in to catch that flight.


Oh and I just want to say HI to that flight attendant who told me to lift the bag up into the overhead bin for her because "she didn't want to get back problems, because the company didn't cover that injury."

I wonder, sister, what do you do when someone asks you for help inflight? tell them to go sh*t in their hat?
BTW policy states we are to find a place for their bag ...not put it up for them!!!
 
Gloria, isn't that the truth. They'll page us in the terminal and keep bothering us to board, but just get one to greet a flight with a jetway, resolve a seat dupe, or check to make sure people haven't brought their entire basement with them. Those new hires are all about getting free stuff. I mean I don't mind giving them a headset or an eye opener on an early flight, but they need to remember that the ladies working the flight need to bring leftovers home. Do they realize the sacrifices we've made. I mean, gals like you and I built this airline. Where would they be now without us?

Debbie it sure is the truth. Remember in PHL last week when I ran out to get some chocolate milk for the mochachinos and a new nail file, I still had 5 minutes before boarding, and next thing I was being paged like I am a school child, "GLORIA HOLTZ, GLORIA HOLTZ you are needed immediately". Ugh. And then in CLT, that agent sent that cute boy down with a surf board. I gave that agent such a dirty look and she said I don't do delays for carry-ons. She never expected Gloria Holtz to just take that surf board and shove it at her while she tried to close the door. And don't get me started on seat dupes. First they never want to help you and if they knew how to do their job in the first place, we wouldn't have seat dupes! The agents in PIT were a real class act. We never had problems with them. I don't know why US murdered the best hub. And PHL just can't get their act together meeting our flights. I missed the last WN flight last night because the agent took 15 minutes to meet our flight. I had to fly home on one of those Airbus EMB190s that Express is flying these days and the gal gave me such a hard time about my bags.
 
HAHAHA!!! Like I would ever even want to be in management. That's a freakin bottomless pit if I ever saw one..no offense. I actually sell real estate to make money, this is just a fun job. It's fun when you dont have to do it. No offense to management of course...except maybe you cuz obviously you're full of sunshine.

I think you need some valium.

PS I think your eyes really pop in that tie. You should loosen it, love.


LOL! You missed the part at the bottom where I said /END sarcasm.. That means END SARCASM. I was joking aabout you haha!

But the rest I meant. I am not bitter, I am a happy beautiful person. the flight crews during pre departure are the ones who need medication, and you all insist on taking it out on your co-workers. You are terrible people for that. Taking out what you hate about yoru job so much on us when you are really mad at the company. None of us ever do that to you.

This thread REEKS of professionalism. It is all of YOU who need a new job, obviously you can't handle pressure. What are you going to do if the plane goes down? Probably ball up into the fetal position so I can float on you haha!


Gloria, you are just plane ignorant about what goes on as a gate agent. if we had GATE readers then they would catch dupes at the gate. Insted, the company went with a sub standard system where you have to take 10 extra steps to resolve such issues. But do any of them come down to the cabin and go NO! YOU DEAL WITH IT WAH WAH WAH WAH. No, gate agents have professionalism. They don't bark at co-workers. I'm sure there are many more things I could clarify, but you wouldnt listen anyways. You need somebody to beat down so you feel better than everybody.

Seriously, you people need to get off of your high horses. this is not an episode of THE HILLs, and you all act like you are Paris Hilton. You are NOT gods gift to earth.
 
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  • #28
LOL! You missed the part at the bottom where I said /END sarcasm.. That means END SARCASM. I was joking aabout you haha!

But the rest I meant. I am not bitter, I am a happy beautiful person. the flight crews during pre departure are the ones who need medication, and you all insist on taking it out on your co-workers. You are terrible people for that. Taking out what you hate about yoru job so much on us when you are really mad at the company. None of us ever do that to you.

This thread REEKS of professionalism. It is all of YOU who need a new job, obviously you can't handle pressure. What are you going to do if the plane goes down? Probably ball up into the fetal position so I can float on you haha!


Gloria, you are just plane ignorant about what goes on as a gate agent. if we had GATE readers then they would catch dupes at the gate. Insted, the company went with a sub standard system where you have to take 10 extra steps to resolve such issues. But do any of them come down to the cabin and go NO! YOU DEAL WITH IT WAH WAH WAH WAH. No, gate agents have professionalism. They don't bark at co-workers. I'm sure there are many more things I could clarify, but you wouldnt listen anyways. You need somebody to beat down so you feel better than everybody.

Seriously, you people need to get off of your high horses. this is not an episode of THE HILLs, and you all act like you are Paris Hilton. You are NOT gods gift to earth.

So, Chill out, do you like me, or do you like-me like-me? Check yes or no....and send Starbucks...

Kissing up gets you everywhere in this business.
 

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