Airlines And Service

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  • #31
longing4piedmont said:
You should never assume because it only makes an ass....  out of you.  You are a troll and poor one at that.
[post="255047"][/post]​

Maybe I am poor one because I am not one and you only wish I was? You let out the second half of your assume equation my friend ... your half.

Why did you get so mad did my take of your numbering upset you so? I know most everything else I offered was exactly your own words.
 
usairways_vote_NO said:
Maybe I am poor one because I am not one and you only wish I was?
[post="255049"][/post]​
Let's let the forum decide.

A Troll:

(v.) (1) To deliberately post derogatory or inflammatory comments to a community forum, chat room, newsgroup and/or a blog in order to bait other users into responding.

usairways_vote_NO said:
my friend
[post="255049"][/post]​
Again never assume. You have no friends on this forum
 
What do I look for as a VFF?

Lots of direct flights.

Good schedules that let me fly to ORD/JAX/DFW/IAH/MIA/BOS/ATL and back in one day.

Friendly Attitude.

Easy upgrade.

Decent FC (U is beginning to fail here)

Sensible pricing.

Great service from CP desk (or equivalent).
 
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  • #34
longing4piedmont said:
Let's let the forum decide.

A Troll:

(v.) (1) To deliberately post derogatory or inflammatory comments to a community forum, chat room, newsgroup and/or a blog in order to bait other users into responding.
Again never assume. You have no friends on this forum
[post="255051"][/post]​

From my post I below please enlighten us with your wisdom and tell us what is derogatory or inflammatory in it. Why did you get so defensive and why are you so sensitive. If anyone should be called a troll wouldn't it be you for making your derogatory or inflammatory remark to me? After all I didn't call you a name or even criticize you.


usairways_vote_NO said:
You go into detail very good what you want and expect. What I find interesting is you say that obviously is location is number one then go numbering the other things that are important but you start with number one.

Then we find down in number 3 then in number 4 there is a single thing that will make you stop flying the airline if it happened. I mean if you upgrades fall below 95% you leave that sounds more like a number one then a number 3 (I am assuming you ranked by importance starting with top number 1)

But what really is interesting is that no matter how good the airline does giving you the service you want there is one single thing that if it changed would cause you to stop flying them.

The airline business seems to be a very fickle industry indeed.
[post="255044"][/post]​
 
longing4piedmont said:
Third. An upgrade. I’ll admit it, I’m a snob. I want a place to work or relax when I get on the plane. I often spend in excess of 15 hours a week on a plane and that equals two days of productive time. Without the ability to spread out and work, I have to do it when I get home....
[post="254794"][/post]​

CAll me jaded, but I think it's the responsiblity of your employer, not the airline, to provide this for you. Speak to your company managment and tell them that you need first class to regain those two days of productive time.
 
KCFlyer said:
CAll me jaded, but I think it's the responsiblity of your employer, not the airline, to provide this for you. Speak to your company managment and tell them that you need first class to regain those two days of productive time.
[post="255204"][/post]​
Jaded

I'm a CP. CP’s get upgraded to first free of charge with unlimited upgrades on any fare class. I fly mostly full fare or three day advance tickets. I spend on average a $1000 a week. The program, as it is now written says I get to ride up front. If I don't, I will fly some one else. I'm a PLT on DL and I have missed one upgrade in 46 segments so far this year on DL.

The facts of life are there are airlines out there who want the business traveler and the revenue we generate. I will be upgraded on somebody if it not US. The question was my definition of service. Upgrades, within the program rules as they are written are a key part of my definition of service. They may not be yours and I could care less if they are not. Go ahead and fly that big brown turd all you want to.

When you start flying 300 plus legs a year, come back and tell me and my employer what you think. Until you do, you have no basis to be making any comments on my definition of service.
 
longing4piedmont said:
Jaded
When you start flying 300 plus legs a year, come back and tell me and my employer what you think. Until you do, you have no basis to be making any comments on my definition of service.
[post="255210"][/post]​

Been there, done that. Still think it's the companies job to provide that perk, not the airlines.
 
PineyBob said:
So go fly the turd brown bus and leave those of us who make decisions based on value alone.

For more on the "Southwest Effect" check this out.

Southwest Airlines: An In-Depth Review
TABLE OF CONTENTS • HOME • EMAIL COMMENTS / QUESTIONS

Chapter 9: Southwest Airlines:
Network, Efficiency and Fares

Article
[post="255240"][/post]​

Where did I mention the "turd brown bus"? I just said that it should be your employers job to furnish the perk, not the airlines.

The "value" offered by US in the form of lower fares than Southwest would appear to be costing them money. Giving away upgrade perks seems to only widen those losses. Also, you'd think ERAU would recognize that Southwest doesn't fly DFW-LAX. If they did, that $2006 would drop to $600. You'd love that fare, but won't touch the 'flying turd' because they don't offer YOU (the focus of ffucos) the free upgrade.
 
Gosh, PineyBob, I would love to see a copy of your client bill that includes $250 an hour for travel time.

Oh, by the way, thanks, but no thanks, for your offer of helping UA passengers in FlyerTalk "rise up" against the UA empire out to get their elite passengers. I know they suck, but evil incarnate? You're nuts.
 
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PineyBob said:
[post="255289"][/post]​



I am sure Southwest doesn't care if you fly them or not for your the reason you mention. I am sure they make up for your lost revenue in their OWN productivity using the procedures they use and they could care less about YOUR productivity . See it really isn't all about you as you always make it seem in your posts and you cannot comprehend that. You can call them "turd brown bus" or what ever you want but they continue making money and your airline continues losing money. And thats a fact Jack.

What is wrong with Ma & Pa kettle? Haven't they ever flown on USAirways?

I have a serious question for you Piney are you really as prejudiced as you seem? Is that why you call people so many names. Oh and are you really so egotistical and stuck up as you seem? You must be a horrible person to be around.

What would be great is see USAirways for money reasons go to unassigned seating. Wow

How much is your time on this board worth? Should everyone ante up?
 
JS said:
Oh, by the way, thanks, but no thanks, for your offer of helping UA passengers in FlyerTalk "rise up" against the UA empire out to get their elite passengers. I know they suck, but evil incarnate? You're nuts.
[post="255316"][/post]​
I got quite a chuckle out of that too.
 
whlinder said:
I got quite a chuckle out of that too.
[post="255327"][/post]​


PB has a point about productivity. The whole SWA set-up maximizes their productivity and minimizes mine. It is hard putting a dollar value on work time lost...$250 seems a bit high unless you are a lawyer/consultant who bills for that sort of thing...but the concept is right.

The stress factor at SWA is also important. The whole experience raises the blood pressure.

UA does suck. They are an empire and they are evil. Give me AA as a secondary airline.
 
bofie said:
PB has a point about productivity. The whole SWA set-up maximizes their productivity and minimizes mine. It is hard putting a dollar value on work time lost...$250 seems a bit high unless you are a lawyer/consultant who bills for that sort of thing...but the concept is right.

The stress factor at SWA is also important. The whole experience raises the blood pressure.

UA does suck. They are an empire and they are evil. Give me AA as a secondary airline.
[post="255332"][/post]​

You know, ever since Southwest started online check in, the "stress level" has been reduced dramatically. I print my boarding card (seems like I always get an "A" card), and show up at the airport. Stay seated reading or working until the tail end of the A line is about to finish up, and walk on board to pretty much whatever seat I want.

I've heard a lot of scuttlebutt that SWA might soon be going to advance seat assignments. That'll be interesting....that, according to Bob, is the primary reason he and others refuse to fly the "flying turd". If that reason is taken away, I'll give you 50 to 1 odds that the lack of upgrades will become the new reason.

But my original point had nothing to do with Southwest - it had to do with whether or not upgrades should be the responsiblity of the airline or the employer of the passenger. I still maintain it's the job of the employer to provide that perk. In most cases, the person "buying" the thousands of dollars of tickets most likely rarely ever boards an aircraft.
 
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  • #44
bofie said:
PB has a point about productivity.  The whole SWA set-up maximizes their productivity and minimizes mine. 
[post="255332"][/post]​

Seems airlines should maximize their productivity don't you think? Especially nowadays. After all they are trying to just survive. I would think maximizing their productivity would be the prudent thing to do.

Guess that could be a reason Southwest is not struggling and others are. Maximizing there hedging sure helped to. Maybe USAirways should stop focusing on limiting employess pay and benefits and instead focus on maximizing other things.
 
KCFlyer said:
You know, ever since Southwest started online check in, the "stress level" has been reduced dramatically.  I print my boarding card (seems like I always get an "A" card), and show up at the airport.  Stay seated reading or working until the tail end of the A line is about to finish up, and walk on board to pretty much whatever seat I want. 

I've heard a lot of scuttlebutt that SWA might soon be going to advance seat assignments.  That'll be interesting....that, according to Bob, is the primary reason he and others refuse to fly the "flying turd".  If that reason is taken away, I'll give you 50 to 1 odds that the lack of upgrades will become the new reason. 

But my original point had nothing to do with Southwest - it had to do with whether or not upgrades should be the responsiblity of the airline or the employer of the passenger.  I still maintain it's the job of the employer to provide that perk.  In most cases, the person "buying" the thousands of dollars of tickets most likely rarely ever boards an aircraft.
[post="255335"][/post]​

KC, it's the same thing as Rapid Rewards tickets, and for the VFF, the Companion Pass. Southwest don't offer First Class or partner awards, so they give you the only thing they have -- more coach tickets! ;)

But whatever carrot it is that an airline offers frequent flyers, it is the airline that gives it to you for free, not the employer. It's called competition for the frequent flyer. Frequent flyers do have a choice of which airline to select even if the ticket is OPM. Which airlines they choose might be limited by corporate travel policy, but I doubt any employer limits you to just one airline.
 

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