Wretched Wrench
Veteran
- Apr 21, 2003
- 1,626
- 12
This was nothing more than simple incompetence on their part.
Yup.
But how far up does it go? In the US Navy, the captain is responsible if the ship runs aground, no matter who is at the helm at the time. Certainly, we cannot blame a CEO for this, but it is possible that the agent at the end of the food chain was affected by a management decision that compromised his/her ability to adequately screen who got on the plane.
I can't remember, do stews scrutinize boarding passes? Are they supposed to? Maybe a big red STANDBY stamp would be of some use here. No, on the ticket, not the forehead.