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1. Why can't SUPERVISION schedule people and aircraft correctly so the bags can be loaded/unloaded efficiently?
2. Why isn't SUPERVISION there to make sure workers are performing the correct tasks at the correct time??
jcooke said:I'll take a jumpsuit, size XXL. Kneepads, too.
To the people looking out the windows of the airport and airplanes they simply see a bunch of people sitting around doing nothing while their plane waits for marshalling.
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Winglet said:1. Why can't SUPERVISION schedule people and aircraft correctly so the bags can be loaded/unloaded efficiently?
2. Why isn't SUPERVISION there to make sure workers are performing the correct tasks at the correct time??
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crushed said:I would have to let the "Express" rampers respond to this.
"F" terminal is a whole different airline!
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mrman said:In your eyes, but not the customers
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jimcfs said:PI/PSA/mainline are under the US Airways Group. Customer perception is anyone with the US/US EX colors are the same entity... even though we FF'ers know that US contracts with other co's like Colgan and Mesa to do some of the routes... and that technically PI/PSA are not mainline in many ways. Still, the colors are the same thus consumer expectations are the same.
In past experience with Consumer Affairs, they will admit that the perception is what counts. If a contracted carrier screws up, US looks bad. Wouldn't that fit the situations we're describing here at Terminal F'ed?
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mrman said:In the customers eyes, its the same team. Maybe that is the problem, in the employees/management eyes it's not the same team
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