Vote of Confidence
ARLINGTON (theHub.com) - Nearly 300,000 customers eagerly visited usairways.com yesterday, while others phoned Reservations to snap up the special sale fares launched on Jan. 17 by US Airways. The systemwide sale, which continues until midnight, has proven to be a revenue success and denotes a strong vote of confidence among customers. Usairways.com brought in $4.7 million yesterday, making Jan. 17, 2005, the second top revenue-generating day in our Web site’s history, just under the record of $4.9 million set on Sept. 22, 2004.
From a volume perspective, thousands of customers acted fast to secure the low fares, meaning usairways.com saw a 55 percent increase in the number of tickets issued, which numbered close to 19,000. This is almost one and a half times the quantity of tickets issued on Jan. 17, 2004, and also marks another second-highest ranking for usairways.com. As a result of the increased volume, revenue soared 49 percent week over week, and represents an increase of 87 percent for the same 24-hour period year over year. Thanks are in order for our E-commerce staff and EDS, who work around the clock to ensure the Web site performs optimally.
Things were also hopping in Reservations. Reservations yesterday ticketed close to $3 million in sales, the highest since Oct. 5, 2004.
US Airways sent out over 2.2 million e-mails yesterday related to the current fare sale. Ads appeared nationally in USA Today, as well as locally in newspapers like the Charlotte Observer, the Fort Lauderdale Sun-Sentinel, the Philadelphia Inquirer, and in The Washington Post. On line, ads promoting the 48-hour sale ran throughout usairways.com and on the following Web sites: Washingtonpost.com; Mapquest.com, Yahoo.com, and Boston.com.
“The overwhelming response to the current fare sale and to US Airways as a company speaks volumes about the relationships we build with our valued customers,†said Executive Vice President of Marketing and Planning, Bruce Ashby. “I want to thank our employees from Pricing to Reservations, E-Commerce to Inventory, for demonstrating the type of teamwork that will ensure our timely reorganization and continued success,†he said.
Regards,
USA320Pilot