- Banned
- #1
The Airline That Refused to Die
By MICHELINE MAYNARD
Published: February 5, 2005
US Airways has defied its critics and rivals by refusing to die.
"Frankly, we know that we've disappointed a lot of our competitors, and that's just fine with us," Christopher L. Chiames, a senior vice president, said in an interview this week.
Six weeks ago, such confidence was unimaginable. US Airways was paralyzed by a Christmas debacle that bungled its baggage operations, causing thousands of passengers to go without luggage as late as the new year and igniting predictions that the airline would not last the winter.
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By MICHELINE MAYNARD
Published: February 5, 2005
US Airways has defied its critics and rivals by refusing to die.
"Frankly, we know that we've disappointed a lot of our competitors, and that's just fine with us," Christopher L. Chiames, a senior vice president, said in an interview this week.
Six weeks ago, such confidence was unimaginable. US Airways was paralyzed by a Christmas debacle that bungled its baggage operations, causing thousands of passengers to go without luggage as late as the new year and igniting predictions that the airline would not last the winter.
Free Subscription Required