QIK /SHARES migration
- Thread starter Dont call me Shirley
- Start date
Please reread my posts,you DA
These are facts!
It took Sabre 3 days. Several enhancements came later, but as far as actual operational performance came in THREE DAYS
Sure, it is complaining, why not?
You make not only the passenger miserable, but the work force as well.
It should have been thought out long before it was implemented. You lost customers because of your short sightedness. Budget be damned. If you cant afford it, it was poorly managed. End of story. Oh yeah, 'damn agents, b@@ch about everything and it is just too irritating to listen too. If this is the case then you are just a poor manager to listen to.
Qik sucks, big time. Sabre availibility was far superior to anything this current system can provide. Why would I want availibility for 6am when it is noon? Sabre recognized that, the current system cannot. ie., wasted key strokes. Hell, it'll pull up other airlines before US. Is that what they want?....Really?
Just facts, not bi@@@ing. Three years my arse, LIAR!!!!!!!!!!!!!!!!! Beyond contempt, LIAR!!!!!!!!!!!!
(Quote crusher)
"The difference is that Sabre worked from day one , the same cannot be said about this crap system which is marginally functional over 1 year later and still hasn't had the basic enhancements taken care of such as flifo and standby list processing. Need I remind you of the original qik/shares standby list and what a cluster that was to simply look at? When will Tempe stop trying to do EVERYTHING on the cheap and spend some money for a system that actually works rather than continually putting more and more makeup on this pig? Qik shares will never ever be a quality reliable MODERN system. It will always be years behind the competition. The basic problem here is that shares is an inferior system compared to the others that are out there such as Sabre and Amadeus and will always be inferior since EDS has no reason to really improve it as it has limited customers for the system. With long term contracts they know the airlines can not just walk away from it. So there is little incentive to really update it. It's technology is at least as old as Sabre , but Sabre actually does the job."
Could not agree more, mouse trap, you are funk.
"The difference is that Sabre worked from day one , the same cannot be said about this crap system which is marginally functional over 1 year later and still hasn't had the basic enhancements taken care of such as flifo and standby list processing. Need I remind you of the original qik/shares standby list and what a cluster that was to simply look at? When will Tempe stop trying to do EVERYTHING on the cheap and spend some money for a system that actually works rather than continually putting more and more makeup on this pig? Qik shares will never ever be a quality reliable MODERN system. It will always be years behind the competition. The basic problem here is that shares is an inferior system compared to the others that are out there such as Sabre and Amadeus and will always be inferior since EDS has no reason to really improve it as it has limited customers for the system. With long term contracts they know the airlines can not just walk away from it. So there is little incentive to really update it. It's technology is at least as old as Sabre , but Sabre actually does the job."
Could not agree more, mouse trap, you are funk.
I just wonder how everyone else (Passengers and employees alike) can see what a debacle qik/shares has been , but the genius's in the sandcastle see something completely different and continue to believe that they made a good choice in qik/shares after all they think they saved 100 mil by doing this, but they continue to fail to see the high cost of cheap and the loss of disgruntled passengers and employees alike. We used to refer to Crystal City as the Puzzle Palace , however the sandcastle group makes them look like rocket scientists. I have neveer seen a company that is so dependent on customers and customer service have such contempt for both.
InternationalShannon
Veteran
I don't understand how the money we're supposedly "saving" is even an issue on the table because according to the other post, it just got moved to the exec's pockets. Shame on your HP employees for asking us where our airline would be without the merger? As if YOUR brainwashed selves had anything to do with it.....you were used to being puppets without opinions, here in the East, our concerns were heard pre-merger, and if the merger had never happened and US Airways went under, I would still be working for what other airline had the common sense to buy all the gates in CLT, probably getting paid more, and probably still missing the days when the industry was rough but at least we weren't the laughing stock. So, I am not exactly glad this merger went through and I think you people who throw that out there are foolish - - where would YOU be without the merger? Do you really believe the company had all that money or was it investors? Are you so sure you'd be employed right now?
It was the work of Bruce Lakefield and others who had the connections in the investment community that got the money to put this deal together . DP had little to do with it. We were put together with the money of outside investors, with HP management put in charge. Without this money east might be gone but west would have right behind and at least the east has things others would pay for. Who would pay for PHX/LAS and a bunch of old crappy planes. If we were split up today the same holds true. What on the west side would another airline pay for? We are not even the biggest airline in our hdqtr airport of PHX . WN has more flights and carries more pax than we do. Even in PHX people would rather fly WN than US. I guess that passengers would rather fly WN than deal with the qik/shares induced Stepford Stare.
The original seasoned USAirways front line employees who took there jobs serious and perform with a level of professionalism that was not expected with QIK/SHARES took their concerns to management by ever means necessary are the employees responsible for the changes. HP history with their agents was accepted the way it is or go away. The agents and their voice will hold management responsible for the reservation/operation system that is at the heartbeat of this airline. WHERE’S THE TYLENOL
mousetrap
Newbie
- Aug 24, 2007
- 7
- 0
Sorry, I was doing a 4 day trip and dont usually bring my computer with me on trips because I can usually find more productive things to do than read message boards and complain all the time, but I am back in CLT now....let me get caught up and reply in a couple days.
N965VJ
Veteran
About as much as they know about the PACER/Sabre cutover?
wildirishrose
Advanced
- Jan 1, 2006
- 140
- 0
700, as knowledgable as you are, surely you know not just F/As make 4 day trips..........
YVINTERN
Veteran
Please excuse 700, she's still off her meds...
Anyways I'm pretty sure when the OP comes back we'll know...
From the QIKDEV team. We need your help. For those of you who are getting stuck in a looping mode or who are getting a quaran error message we need you to tell us the following so we can find the cause of the problems.
1) PNR you were working on.
2) The entry you were doing when you got the error message or looping
3) The exact error message you received.
4) What you had for breakfast
5) What the passenger said to you when you told them your computer was looping and you had to shut it down to reboot it which means that either the bagtag or boarding pass printer at your location will also shut down for the 5 minutes it takes to reboot which means the agent working next to you will also be out of commission until the computer decides to reboot. (OR Chinese firedrill at the computers and the last one standing who doesnt have a computer working can go take a break.)
GMAFB. This computer is garbage that even the IT people cant figure out whats causing its problems. There are some good IT people working for us, but the system they are working on is pure trash.
1) PNR you were working on.
2) The entry you were doing when you got the error message or looping
3) The exact error message you received.
4) What you had for breakfast
5) What the passenger said to you when you told them your computer was looping and you had to shut it down to reboot it which means that either the bagtag or boarding pass printer at your location will also shut down for the 5 minutes it takes to reboot which means the agent working next to you will also be out of commission until the computer decides to reboot. (OR Chinese firedrill at the computers and the last one standing who doesnt have a computer working can go take a break.)
GMAFB. This computer is garbage that even the IT people cant figure out whats causing its problems. There are some good IT people working for us, but the system they are working on is pure trash.
wildirishrose
Advanced
- Jan 1, 2006
- 140
- 0
Very well stated (and pretty funny too)
