Dont call me Shirley
Veteran
- Aug 20, 2002
- 3,270
- 306
DP & SK share significant blame in that they failed to eradicate the cancer in 2005 by being more aware of and proactive in fostering the kind of culture change that IMO will be required in order for US to continue to grow and prosper in its current configuration.
There actually was a glimmer of hope for a while. Remember the Corporate Culture Survey? "Wow, the brass, actually wants to know what I think". And they did listen. Stations that ranked low in morale saw management meeting with agents, in groups and one on one and asking "what can we do to make things better".
But did anything change?
Has the he survey been done again?
Bill Howard, CEO of Piedmont (the real one), was reported to have said that he would look at the graffiti in the employee washrooms to get the pulse of the company. Much cheaper than a survey and likely just as accurate.
But do Parker and Kirby care? A pessimist would say "no, not as long as we can fill planes be selling cheaper tickets."