Dont call me Shirley
Veteran
- Aug 20, 2002
- 3,270
- 306
here. Some companies would rather pay out exorbitant amounts of money in claims (real and fabricated) and pissoff their customers and the 150 people that that one customer told their story to, than upgrade their technology and fix their problems.
Such "penny wise, pound foolish" mentality is also the reason air carriers no longer hire anyone to check claim stubs when people leave claim with bags. A great many of the bags that are "lost" by airlines are, in fact, stolen. Every once in a while there will be a news story about a bag thieves being busted at some airport. Usually the person's garage is full of bags.
Do any airports still have people chekcing tags?
(I wonder if it might be smart idea for an airport to hire the checkers and pass the costs along to the carriers in rent.)