non-rev in first?

[jimntx]

Oh, ok. When I print a standby list at AA it is everyone in priority order--oversolds, upgrade requests, revenue standbys, non-revs, and OAL employees. Makes it impossible for an agent to mess with the list if you are willing to go to the effort to keep checking it.

 

[Ritzy53]

Agents just aren't using their heads when they mess with the standby list - especially with nonrevs because we can easily check how they've assigned seats. It happened to me once when I was in STT flying home and was told there was one seat in FC. I handed the agent my upgrade and suddenly this seat was no longer available. I could tell they were messing with the list - so as soon as I got back to my station I checked and low and behold - they gave an SA7 the seat (I was SA1). I immediately called the station manager for him to know what was going on and I believe this SA7 didn't even have an upgrade coupon.

 

[Travelpro72]

Yet YOU still got screwed. The option to "screw" with the list shouldn't be there. I have worked flights where I have watched agents fill the f/c cabin with other agents or employees from that base I KNOW while f/a's and pilots are sitting in coach. I also went to check in for a flight and the agent said he wasn't clearing stand-by's yet. Well go figure, a girl a year junior to me walks up and he's all over her like white on rice. She walks away with her boarding pass. I said, "Well even though I don't have boobies (i used a different word) can I have my boarding pass now?

 

[jimntx]

Just FYI, I put my complaint in writing to my base manager, and attached the standby list. Once it is written down, they can not just ignore it--or, as has happened on other complaints, give the agent a slap on the wrist and make him/her promise never to do it again.

 

[autofixer]

Yet YOU still got screwed. The option to "screw" with the list shouldn't be there. I have worked flights where I have watched agents fill the f/c cabin with other agents or employees from that base I KNOW while f/a's and pilots are sitting in coach. I also went to check in for a flight and the agent said he wasn't clearing stand-by's yet. Well go figure, a girl a year junior to me walks up and he's all over her like white on rice. She walks away with her boarding pass. I said, "Well even though I don't have boobies (i used a different word) can I have my boarding pass now?

Just know that the pilots and f/as in coach probably were "must rides" on company business (deadheading). If so they are not standbys, so don't get your panties in a wad worrying about them. I know most employees' first reaction is to think that they are getting special treatment from agents, it just is not so...we hate to deadhead.

 

[strangiatotheme]

Agents just aren't using their heads when they mess with the standby list - especially with nonrevs because we can easily check how they've assigned seats. It happened to me once when I was in STT flying home and was told there was one seat in FC. I handed the agent my upgrade and suddenly this seat was no longer available. I could tell they were messing with the list - so as soon as I got back to my station I checked and low and behold - they gave an SA7 the seat (I was SA1). I immediately called the station manager for him to know what was going on and I believe this SA7 didn't even have an upgrade coupon.

I had something similar happen to me in FCO. I listed as an SA1, had an upgrade coupon, but they gave the last Envoy seat to an SA7 who wasn't dressed for it and spent 5 minutes digging through her bag to find her credit card to pay for it. Then she turns around to me and said, "Oh-emm-gee, first class!!!!" and ran off to the bus. To say I was pissed would be putting it nicely. Luckily though I still got on the plane...in the last row of Y.