New Gate Podiums At Clt

[BoeingBoy]

PSA1979,

You may be right about a pilot "standing in" for a f/a only on thru stops - my FOM is in the brain bag at the airport. If memory serves (a dangerous assumption) though, I don't recall that being in there, just (paraphrasing) that a pilot can take the place of a required f/a as long as they remain in the forward cabin and are identified to the passengers (admittedly hard during boarding and deplaning). I'll try to remember to check on my next trip.

Jim

 

[EyeInTheSky]

At least Wolf and Gangwal were GROWING the friggin airline!

 

[EyeInTheSky]

It's been awhile for me but I recall the rule being no flight attendant could be more than 10 rows away from their assigned exit during boarding??

 

[PSA1979]

If that were true, with FAA minimum staffing, we'd never be able to close overhead bins, check for oversize bags, check the overwing exits, help a disabled pax to their seat, brief a blind pax, answer a call light, or even get a head count.

 

[StewGuy86]

I doubt you'll see the F/As standing at the boarding door anytime soon. Basically every flight is staffed at FAA minimums and all F/As must be on board the A/C for the boarding process.

 

[MrAeroMan]

At least Wolf and Gangwal were GROWING the friggin airline!

Then along came 9/11 and you see how fast they cut and ran didn't they?

 

[mweiss]

Hmmm...leads me to wonder if we might end up back where we were in the 70s, when boarding passes were collected at the aircraft door rather than the gate door.

Or maybe I shouldn't say that and give anyone any ideas...

 

[SpinDoc]

I have a question for any of the agents on here.....when a flight is wide open, why aren't they unrestricted so that non-revs can seat assign themselves at the kiosks when they check in? Wouldn't this help eliminate some of the burden at the gate? Of course, if the flight isn't full, then the burden at the gate would be less.....just curious. I have been on flights booked to 20 out of 50 or 50 out of 120 and they are always restricted from non-revs seat assigning themselves at the kiosks.

Mark:

The kiosks at the hubs WILL give a seat assignment
to an NRSA passenger when the projected load is
less than 70% 60 minutes prior to departure. On days
where irregular ops occur, this process can be inhibited
to only issue a blank seat boarding pass to NRSA in
case the seats are needed for revenue customers.

I was in LAS this weekend and observed the jetway
door podium/computer system. There were 2 agents
for 3 close departures to PIT, PHL, and CLT and a floater
was present at the center podium to assist with seat
changes and other anomolies prior to boarding. The
system worked very well from what I observed and
the two assigned agents handled the 3 redeye departures
without any major flaws. As long as the agents are
able to work well together in the hubs, there should not
be a problem. The CSS group really needs to be on
their toes and ready to assist with oversales to take
some of the heat off the 2 agent/1 floater combo, but
it does work.

 

[PITbull]

Mark:

The kiosks at the hubs WILL give a seat assignment
to an NRSA passenger when the projected load is
less than 70% 60 minutes prior to departure. On days
where irregular ops occur, this process can be inhibited
to only issue a blank seat boarding pass to NRSA in
case the seats are needed for revenue customers.

I was in LAS this weekend and observed the jetway
door podium/computer system. There were 2 agents
for 3 close departures to PIT, PHL, and CLT and a floater
was present at the center podium to assist with seat
changes and other anomolies prior to boarding. The
system worked very well from what I observed and
the two assigned agents handled the 3 redeye departures
without any major flaws. As long as the agents are
able to work well together in the hubs, there should not
be a problem. The CSS group really needs to be on
their toes and ready to assist with oversales to take
some of the heat off the 2 agent/1 floater combo, but
it does work.

Spin Doc,

Are the kiosk machines programmed to distribute a seat assignment if flights are not tight in seniority order for nrsa?


If not...how does one get a seat in seniority order especially when there are several non-revenue pax?

 

[SVQLBA]

700UW.
OK then what is Galieo? That's what UA and NWA use. Is it Worlspan's product name?

DL I stay off of and think BK is what they deserve given my personal experiences.

My real point was that NONE of these 3 have gained employment managing anything that actually flys something someplace for a fee.

There are basically four Global Distribution Systems (GDSs)

Galilleo (UA primarily -- subsumed the old Apollo system)
Sabre (AA, US)
Worldspan (DL, NW, and used to be TWA)
Amadeus -- big abroad: LH, AF, IB, BA I think

Worldpan is also Expedia's booking engine and a host of other online sites.

Heading Worldspan may not be an airline job but it clearly is closely related. As is GateGourmet. For both, their primary customers are airlines or entities closely related to air travel, so their knowledge of the industry is clearly valued.

I'm not saying either Rakesh or Siegel were good CEOs, but it's definitely NOT fair to say that they are working outside the industry -- they are clearly very much still in it.