Mr. Lakefield,
How on earth can you expect the rank and file to follow such an inept leader? You have shown no empathy toward your workers, continually want them to shoulder the burden of high fuel cost all the while you and your crew don't take half the hit. This company has never been a leader except in bad management. Always a follower in all aspects, never an original thought. You sir have no understanding of customer service, Making the customer go to a counter away from the gate which by the way has only one agent how in the world can you expect business men to keep flying if you can't even help them when they are running late, by the way the highest paying passenger usually is the business man who you now punish for getting to the airport 30mins before departure. You boys at the top have no clue, now you want us to make less and deliver a product that you have destroyed.
I am embarrassed to work for USAirways as you should be embarrassed on how you are running it.
Again everyone with their own agenda. Management has been cut 50 million out of 200 while half our unions did the side step. We reduced the ranks by over 200 people and officers from 36 to 24. We have also lost many senior people to the competition or outide the industry. We are walking a fine line to keep the company in business and we do need management to achieve success. The creditors are in charge. Fuel costs are high and we have no money or assets to use. No cuts, no company, no jobs. Good or bad management the path was paved before I ever got here
How on earth can you expect the rank and file to follow such an inept leader? You have shown no empathy toward your workers, continually want them to shoulder the burden of high fuel cost all the while you and your crew don't take half the hit. This company has never been a leader except in bad management. Always a follower in all aspects, never an original thought. You sir have no understanding of customer service, Making the customer go to a counter away from the gate which by the way has only one agent how in the world can you expect business men to keep flying if you can't even help them when they are running late, by the way the highest paying passenger usually is the business man who you now punish for getting to the airport 30mins before departure. You boys at the top have no clue, now you want us to make less and deliver a product that you have destroyed.
I am embarrassed to work for USAirways as you should be embarrassed on how you are running it.
Again everyone with their own agenda. Management has been cut 50 million out of 200 while half our unions did the side step. We reduced the ranks by over 200 people and officers from 36 to 24. We have also lost many senior people to the competition or outide the industry. We are walking a fine line to keep the company in business and we do need management to achieve success. The creditors are in charge. Fuel costs are high and we have no money or assets to use. No cuts, no company, no jobs. Good or bad management the path was paved before I ever got here