So you mean the Sandcastle didnt cause that??
The Sandcastle, in fairness does many things well. What I along with many others fault is their attitude towards Employees and Frequent Flyers. Doesn't it bother you that at the very top you are viewed as a vending machine with arms and legs? Pilots as glorified bus drivers, etc, etc.
As the article points out US maintains a "Labor Cost Advantge" (Translated = They pay you squat) and given the current size of US the ONLY way for them to remain viable is to raise wages in exchange for work rule concessions. The author is likely correct in his analysis. If we agree that the author is correct then the ONLY way for US to maintain the cost advantage is get the types of contracts that are required in order to compete. To have even a remote prayer of that happening they need to change their tune with workers quick, fast and in a hurry.
Yes WN pays more! Alot more! There number of employees to aircraft is 20 to 30 percent less than US. Now there are several reasons for that. work rules being one of them and the one that is easiest to address. If you raise wages and relax work rules you can do it in a way that will LOWER overall cost and make the airline even more competitive while increasing employee satisfaction which will ultimately flow through to the Customers complaining less which lowers customer service cost, etc etc.
The problem with US and Labor Relations is that for the past ten years all that's been seen is stick and no carrot, to the point where most employees wonder if Bug Bunny stole all the carrots and turned left at ABQ!
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Doug & Scott have done an absolute marvelous job of informing both customer & employee that they don't factor into the equation of their fanatical obsession with low costs. This is why you hear some posters mention that "US knows the price of everything and the value of nothing" or "The high cost of cheap"
Classic example is SHARES. Post merger US chooses SHARES. OK, fine CO uses SHARES. Fast forward and we find out that SHARES requires 20 to 30 percent more keystrokes per transaction. This in turn raises the time it takes to move people through the airports. Increases customer unrest AND means MORE agents are required. This POS SHARES has now inbedded an additional 20 to 30 percent more labor required structurally into the system for as long as SHARES is the IT platform for ticketing.
Additionally LEADERS are supposed to be forward looking. Doug preached "Consolidation" with the zeal of Robert Tilton, Jimmy Swaggart & Gerry Falwell all rolled into one. Well now it's here and the only other SHARES user, CO is merging with UA. now then does anyone here foresee US/CO chosing SHARES when the goal of Star is to migrate to the common platform Amadeus? Soon US will be the only carrier using SHARES. How long before EDS sends them the "Effective June 1 20xx EDS will no longer support SHARES" letter. Or worse begins to gouge for support, How then was this decision wise? Answer is, it wasn't, what it was was cheap AT THE TIME
Part of why a guy like Doug gets millions per year is to have that forward vision and the ability to exploit opportunities..When it came to SHARES he didn't look more than about 4 quarters out. BAD MOVE. I can only wonder just how much this one decision has cost US. It cost one CIO his job so far and the system is still a steaming turd in the airline IT cesspool.
I happen to think that Doug Parker would be an EXCELLENT CFO of any enterprise. It's his strength. Put him with a dynamic leader like Gordon Bethune and US Airways would be a profitable, growing airline that small and medium sized citites would beg them to fly to. As it stands now US is just "there"!