USA320Pilot said:
Unlike other CEO's Lakefield has empathy and he is sincere. I also like the fact he is honest and a fellow Naval Officer. Trust is key and probably the most important factor in succssfully restructuring the company, to meet the relentless LCC pressure, which is no longer a threat but now a stark reality.
And here, sir, you have hit upon the reason why many or most of the unionized labor groups at US Airways are so unwilling to consider additional concessions.
The company committed to performing Airbus narrowbody heavy maintenance in-house as part of the last concessionary contract with the IAM-represented employees, and within a few months turned around and outsourced that exact same work, telling the union to go ahead and file a grievance. The company has chosen to squeeze the IAM-represented employees in other ways (i.e. outsourcing of deicing and baggage system maintenance). Do you think that any of these moves has led to
TRUST on the part of these employees?
The company has chosen to take a very hard line on the use (or abuse) of sick time by individuals in some labor groups (for example, the flight attendants). Does this lead to the feeling that the company
trusts its workers to do the right thing? Do you think that it's unreasonable for these employees to have a similar level of trust in their management? From all reports, it seems that UAIR's reservations staff are scared to death of being written up or terminated for the crime of taking too much time to tend to a customer; again, does this atmosphere build
TRUST in management?
I simply cannot fathom some of management's moves in the last 12 months in light of the fact that airlines with poor labor relations are rarely (if ever) successful.
And, to be honest here, if you think that management's promises to not furlough pilots if they agree to "play ball" are worth the paper they're written on, I have some swampland I'd like to sell you. Without strong contractual protections for the pilots, they have little reason to live up to those promises.