Art at ISP
Veteran
Today I did the early run from LGA--6:40AM to CLT, and then on to LAX. It was rough, and my eyes hurt now as I write this from Southern California.
On the LGA-CLT run, we had a great crew, pre departure everything, beverages, and a full snack tray with the Biscoffs in their new US livery (yes they are even advertising on the Biscoff wrappers--). The A FA was typical of the excellence we've come to appreciate from all of you on the front line.
On the connection, we had a hint of a possible interesting experience, when a customer in front of the cabin almost had words with the FA over her moving his bag back 3 rows on the overheads to fit another passengers bag. This guy was borderline abusive and I must say the FA handled it perfectly--and I gave her my FFOCUS card so she could get me to back her up if the guy complains. I guess you know the US5's now--easy to spot--and he of course was the one person who wouldn't lower his window shade when the movie ran.
Another fine FA, Predeparture service on a 321! Now I had heard that glass and silver were making a comeback on transcons, but either someone in CLT didn't get the memo or CLT-LAX is not considered a transcon. The meal came out plated, but with plastic everything--utensils, cups, etc.
OK that's another subject, but what the heck.
Now well after the meal and movie, there was no snack basket at all prior to arrival in LAX. Is this the new norm?
Like I always said, you folks are amazing, doing such a great job with no real tools. Know that YOU are appreciated.
Again no griping or whining, just curiosity and a question or two.
My best to you all....
On the LGA-CLT run, we had a great crew, pre departure everything, beverages, and a full snack tray with the Biscoffs in their new US livery (yes they are even advertising on the Biscoff wrappers--). The A FA was typical of the excellence we've come to appreciate from all of you on the front line.
On the connection, we had a hint of a possible interesting experience, when a customer in front of the cabin almost had words with the FA over her moving his bag back 3 rows on the overheads to fit another passengers bag. This guy was borderline abusive and I must say the FA handled it perfectly--and I gave her my FFOCUS card so she could get me to back her up if the guy complains. I guess you know the US5's now--easy to spot--and he of course was the one person who wouldn't lower his window shade when the movie ran.
Another fine FA, Predeparture service on a 321! Now I had heard that glass and silver were making a comeback on transcons, but either someone in CLT didn't get the memo or CLT-LAX is not considered a transcon. The meal came out plated, but with plastic everything--utensils, cups, etc.
OK that's another subject, but what the heck.
Now well after the meal and movie, there was no snack basket at all prior to arrival in LAX. Is this the new norm?
Like I always said, you folks are amazing, doing such a great job with no real tools. Know that YOU are appreciated.
Again no griping or whining, just curiosity and a question or two.
My best to you all....