Has Anyone Had Any Help From Atento ?

[Reservation Agent]

Has anyone gotten any help from the new help center USAIRWAYS opened up in El Salvador, San Salvador, to handle the calls for problems bookiing online at USAIRWAYS.COM ?

I have heard nothing about them?

 

[US1YFARE]

Has anyone gotten any help from the new help center USAIRWAYS opened up in El Salvador, San Salvador, to handle the calls for problems bookiing online at USAIRWAYS.COM ?

I have heard nothing about them?

[post="202991"][/post]​

No, but I recently reported a persistent problem with US.com to Consumer Affairs and they assured me that Atento will take care of the problem and that customer service should improve now that Atento has taken over....what does that mean? <_<

 

[CynicalResAgent]

It means that your problem will only be resolved in spanish.