FCFS First Come First SCAM!

[jimntx]

Well, according to an earlier post, that is an error on the part of your agents.  On the AA side, I have NEVER had a problem where I was rolled over to the next flight and lost my sign-in time.  If the agent is not doing the rollover correctly, you can''t blame the method or the programming.  Nothing to stop human error.

 

[john john]

The rollover doesn’t always work
I guess you were not aware of QIK/SHARS problems oh! That’s right you guys have been using FCFS without problems forever

 

[nycbusdriver]

On the AA side, I have NEVER had a problem where I was rolled over to the next flight and lost my sign-in time.  

 
As the Church Lady says: "Well, aren't WE special!"
 

If the agent is not doing the rollover correctly, you can''t blame the method or the programming.  Nothing to stop human error.

 
How about some adequate training?  The training we are getting on the US side for just about everything in preparation for this merger is a joke.  It's more of a "Just make a decision and shove it down their throats.  Send out a memo or a video to prepare them."  Res cutover will be a NIGHTMARE of biblical proprotions.

 

[Piedmont1984]

Mirror Bondage.

 

[johnny kat]

If the IT department cannot get the employee travel program done correctly for the LUS employees, I can only imagine what the res cutover will be like.  If it isn't done any better than FCFS it will undermine the entire merger.  Pride comes before the fall.

 

[UPNAWAY]

Good Lord you people need to get a dog or a life. FCFS has been used by various airlines forever without these giant issues. The only real problem is dishonest employees that believe they are more worthy than their colleagues to get on any flight. And I can bet most of those will be very senior US PIT people, that are complaining so much about FCFS!

 

[Dog Wonder]

In the PIT pilot base or the PIT FA base?

 

[flyer63]

This thing is a mess. Agreed. I'm glad Jim loves his little system that no other major airline currently uses.

DOH is simple, it's easy and it's fair. You get what you have earned from your time in service.

And my Aa log in for NRTP for aa travel still doesn't work after IT trying to figure out why.

Oh yes we are in for a mess on res change over.

 

[diamondcutter]

Good Lord you people need to get a dog or a life. FCFS has been used by various airlines forever without these giant issues. The only real problem is dishonest employees that believe they are more worthy than their colleagues to get on any flight. And I can bet most of those will be very senior US PIT people, that are complaining so much about FCFS!

It has nothing to do with fcfs or the very senior pit people you lumped all together !! It's an IT issue and proper training for the agents. I'm sure if it happend to you a few times you would be silent right?

 

[AANOTOK]

It has everything to do with FCFS...Have you not seen "FCFS sucks" or "DOH is more fair" etc...IT and training may make it better, but most "anti" FCFS will stay that way I would imagine.

 

[pjirish317]

AANOTOK,

I think it all boils down to what people know and are used to/comfortable with. Fear of change on both sides. Right now we have FCFS, depending on how the arbitrator rules, it may or may not change. Life at this airline will go on. If FCFS wins out as the way it is going to be, there will certainly be the haters out there, but I think most of LUS folks will adapt with no problem. If D.O.H. prevails, the same could be said for the LAA folks. Either way, until the arbitrator rules, we have FCFS. This merger will bring about a lot of changes on both the LUS and the LAA side that some are not going to like or agree with. Right now it is a contractual issue for Fleet and Customer Service. Who knows what will happen with that in the future, whether or not it remains part of the JCBA language or not is still a big question mark. Nobody can say for certain. That will be up to the respective negotiating committees to decide.

 

[AirwAr]

Well, according to an earlier post, that is an error on the part of your agents.  On the AA side, I have NEVER had a problem where I was rolled over to the next flight and lost my sign-in time.  If the agent is not doing the rollover correctly, you can''t blame the method or the programming.  Nothing to stop human error.

 
You can't fix stupid!

 

[jimntx]

Just FYI...Broadcast email received today.
 

[SIZE=11pt]Flight Service[/SIZE]
[SIZE=11pt]Monday, September 22, 2014[/SIZE]


 


 

[SIZE=11pt]Check-in 24 hours before your flight [/SIZE]​

 


[SIZE=11pt]Airport Agents at both legacy companies are instructed that it is not permitted to check-in a passenger more than 24 hours in advance of the flight departure time. While SABRE restricts this programmatically, Shares and QIK Check (the systems US Airways agents use for US Airways flights) do not. Regardless of whether the system allows it or not, it is not permitted to check in prior to 24 hours in advance.[/SIZE]
[SIZE=11pt]We’ve put an automated system in place to identify any non-rev traveler who has checked in more than 24 hours before their flight. They will have their PNR cancelled and will need to check back in within the 24 hour window so that all travelers are checking in within the same time period. [/SIZE]
[SIZE=11pt]We are also programming a permanent fix to QIK Check to prevent this. Checking in more than 24 hours before your flight is not permitted per the training that agents receive and is a violation of the new company pass policy. We will be following-up with individual employees when we see an early-check-in.   [/SIZE]

 

[lpbrian]

I think an arbitrator did rule......

 

[pjirish317]

 

I think an arbitrator did rule......

 
On the F/A grievance, which is binding for the F/A's and the company, not the other groups. Their CBA did not explicitly state D.O.H. will be used for non-rev travel like ours and the CWA/IBT CBA does. Has anybody even read the ruling? It leaves the door open for the other groups.