Most of Jetblues flights go into and out of JFK only about 33 flights are out of LGB and IAD so to say that the reason we were not affected as much as USAirways was would be a false statement. The reason we did so well during the blackout was because every employee who worked for Jetblue was forced to come into the airport (unless they could not get transportation) and almost everyone showed up. The employees who were already in the airport were forced to stay and some of us were there for 20 hours. We didn’t have computers so everything was done by hand. Jetblue had a computer failure a few weeks before so we go into the practice of printings manifests for all flights each night for the next day. David Neelman was even at the airport helping us take bags to the ramp passing out water to customers and helping us board the aircraft. We were affected very much so by the black out, but we all worked together like a team. Many people say that we are new and things will change. They say that eventually Jetblue will get too big and won’t be able to deliver that extra special service to our customers. I tend to differ. JFK is huge for Jetblue, over 900 people now work for Jetblue in JFK and another 500 in forest hills, that’s allot of people, but we all pulled together and made a bad situation into a good one.
I know that this sounds corny, but it’s true. I saw it with my own eyes and it was on the blackout, incredible. So the next time the CEO of US Airways tries to blame the company's financial issues on the black out, should we really think the problem was the blackout? Or does it have to do with the relationship between management and employees?
