A friend of mine who is a WN captain told me that someone in management in Dallas had told him that you will not recognize Southwest in 5-10 years. Equipment additions, international routes. Maybe even a First Class cabin!!!! 😀 :huh:
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Jiim, I've said it many times, since Gary Kelly took over, there is a new a Southwest and I like it. Herb and Colleen made a ton of money and, dare I say, afraid of stepping outside that box they created all money. Why should they? Growing company, happy employee's and Customers that luved them.
One of the biggest disappointments to me was the exclusion of the Biz seat that AirTran uses. For a reseasonable add on from a Biz Select, pay an additional 50 bucks for a DAL/HOU flight and there will be a standby list a mile long.
In my humble opinion, most other carrier's have downgraded their first class product, because they are chasing the freq. flyers buying cheap tickets who then demand an upgrade.
Next big hurdle is a replacement for the 737 that has the capacity and range for Southwest to be the commanding force in the industry, not just domestic.