T
The Goose
Guest
AA's management is not perfect and may have aided in causing the current mess the airline finds itself in, but the inflexibility and unwillingness of many others to adapt to the changes that must be made in the industry is also harmful. High fuel prices have helped to reveal the full scope of the issues at AA, and assaulting each party's intelligence is certainly not going to solve any problems.
Are you turning into a (mis)management apologist?