He predicts Song, Delta’s own low-fare airline, and Ted, a similar operation run by United, will become “footnotes†within a year or two. “The airline within an airline model has never worked. If you’re going to fix the factory, fix the factory. Don’t create a sideshow outside and say how beautiful it is. The most consistent comment coming out of Song passengers is, ‘Why can’t Delta be like this?’ If you need to fix Delta, fix Delta.â€
Gee...you think...but ohhh no...ask our management and pilots