Bambi
Member
- Sep 17, 2005
- 88
- 0
I was reading a couple messages on this board and absolutely am appalled at such negativity in many ways. Most importantly the selfishness of some. I am in no doubt angry at what US Airways employees have been put thru in recent years! I am angry that ANY management would allow a company to come to the point yours did and to screw people the way you all have been screwed! However...for those of you still at US and who didn't take the "buyout" or were laid off...be thankful. Be thankful you have a job to go to. Be thankful you still have passengers who are flying you. Be NICE to the passengers. It's not their fault your management team screwed up! And more importantly, remember the other airline employees who are in the same industry that YOU affect...cuz baggage definitely DOMINOES last year..big time!
In particular at this time I am referring to the rampers in another topic complaining about management "helping" on the ramp. Deal with it! Get over it! I do believe what some responders stated in the fact that perhaps they want to know what is needed to improve matters. All I know, is I (along with 1000nd of others) last Christmas had to take baggage calls that had "dominoed" across the entire industry because of US issues and the "sick" employees. I'm sorry for what you have had to endure...but it is no excuse to cause the passengers to ultimately be the one's to suffer...not the company or management-- who were home safe and secure with their families without a care in the world.
You see...this is the attitude I DON'T want to see creep into our "new company." I can guarantee you one thing...if I had even ONE fon number of any baggage handlers or rampers who called in sick last year, I would've given it out to every one of the passengers who had bags missing that originated on US and were reaccomed to HP at the time! I think that type of selfishness is wrong. You don't solve problems with sickouts! You don't solve them with tantrums. That is what the UNION is supposed to be for...to calmly and collectively bargain issues...but Christmas holiday season is NOT the time to make your point, no matter what. Because you are not only hurting YOUR company, but you are hurting the one's who put that paycheck in your pocket! Why would you think the passengers would want to come back to supply your "need" with what they have had to endure?
Please...let's ALL start fresh! Put down OLD grudges and issues....give the NEW company a break and a chance! But it has to start with each and every one of us working together...and WITH ONE ANOTHER! If you aren't willing to do that, then maybe HP employees shouldn't worry about their seniority, because as far as I'm concerned, if you don't have the best interests of your passenger first, then you are in the wrong industry. CUSTOMER SERVICE should ALWAYS be NUMBER ONE! And ATTITUDES should be left in the parking lot!
THX for listening,
In particular at this time I am referring to the rampers in another topic complaining about management "helping" on the ramp. Deal with it! Get over it! I do believe what some responders stated in the fact that perhaps they want to know what is needed to improve matters. All I know, is I (along with 1000nd of others) last Christmas had to take baggage calls that had "dominoed" across the entire industry because of US issues and the "sick" employees. I'm sorry for what you have had to endure...but it is no excuse to cause the passengers to ultimately be the one's to suffer...not the company or management-- who were home safe and secure with their families without a care in the world.
You see...this is the attitude I DON'T want to see creep into our "new company." I can guarantee you one thing...if I had even ONE fon number of any baggage handlers or rampers who called in sick last year, I would've given it out to every one of the passengers who had bags missing that originated on US and were reaccomed to HP at the time! I think that type of selfishness is wrong. You don't solve problems with sickouts! You don't solve them with tantrums. That is what the UNION is supposed to be for...to calmly and collectively bargain issues...but Christmas holiday season is NOT the time to make your point, no matter what. Because you are not only hurting YOUR company, but you are hurting the one's who put that paycheck in your pocket! Why would you think the passengers would want to come back to supply your "need" with what they have had to endure?
Please...let's ALL start fresh! Put down OLD grudges and issues....give the NEW company a break and a chance! But it has to start with each and every one of us working together...and WITH ONE ANOTHER! If you aren't willing to do that, then maybe HP employees shouldn't worry about their seniority, because as far as I'm concerned, if you don't have the best interests of your passenger first, then you are in the wrong industry. CUSTOMER SERVICE should ALWAYS be NUMBER ONE! And ATTITUDES should be left in the parking lot!
THX for listening,