I'll go out on a limb here, but if I'm wrong, I'm sure someone will correct me.
I bet that the "premier" Us/PHL inbounds, the 767 and A-330 European flights, get xfer bags xfered "like a champ" !!!
Let me be the first!
One thing about Philly....we're consistant!
The bags coming out of customs miss their connections just as much as everywhere else.
No department gets special treatment...(equipment, people, ect.)
Oooops...not true....the HP metal flights get more people but they don't have equipment either.