American Airlines Strands Luggage From Multiple Flights In Miami; Blames 'Technical Issue'
- Thread starter Crash Pad DCA
- Start date
WorldTraveler
Corn Field
- Dec 5, 2003
- 21,709
- 10,662
- Banned
- #18
actual conversations with people in Latin America....
Late 90's, the offbeat newspaper, 'Miami New Times' did a long story on MIA bag handlers from a certain airline after the major drug bust, a bust that caught the minor players and copycats. The government couldn't afford to hire the real criminals.
One point that was made the the violent, murderous Colombian drug cartels. They regarded the MIA rampers (all airlines) as disreputable thieves and criminals that even they couldn't do business with.
The story is in the archives somewhere.
Sure, nobody in MIA at a certain airline has ever heard of 'building a wall of bags' and subsequent looting.
One point that was made the the violent, murderous Colombian drug cartels. They regarded the MIA rampers (all airlines) as disreputable thieves and criminals that even they couldn't do business with.
The story is in the archives somewhere.
Sure, nobody in MIA at a certain airline has ever heard of 'building a wall of bags' and subsequent looting.
Lake Central
Member
At least AA doesn't send Westminster show dogs on flights without their owners.
WorldTraveler
Corn Field
- Dec 5, 2003
- 21,709
- 10,662
- Banned
- #23
there are indeed facts to back up my statements....
they are right here.
http://www.dot.gov/airconsumer
and there is only one airline that is offering a guarantee for how fast bags get to baggage claim or customers are compensated.
it isn't AA.
they are right here.
http://www.dot.gov/airconsumer
and there is only one airline that is offering a guarantee for how fast bags get to baggage claim or customers are compensated.
it isn't AA.
robbedagain
Veteran
- Oct 13, 2003
- 11,125
- 2,676
bags are one thing..... dogs....well are a whole different thing....
WorldTraveler
Corn Field
- Dec 5, 2003
- 21,709
- 10,662
- Banned
- #25
of course they are....
the DOT gives animals a separate category in the DOT report - and airlines handle a fraction of the number of animals that they do of bags.
here is the Dec 2014 report on lost bags...
http://www.dot.gov/sites/dot.gov/files/docs/2015FebruaryATCR.pdf
AA and US 48,457 reports of mishandled baggage. and that doesn't include Envoy which added another 14K reports.
only WN had more mishandled bags with more than 50K reports.
in contrast, UA was under 30K and DL was under 18K.
the chances of losing a bag on AAL group companies are more than twice what they are on DL
it's also worth noting that DL and UA's rates of baggage mishandling went down in Dec 2014 and so did WN compared to a year earlier compared to AAL group which went up.
so yes bags are different from dogs and AA does far worse than any other airline except WN in the total number of mishandled bags and so far AAL is moving in the opposite direction of the rest of the big 4 that are all improving their baggage performance.
btw, can you tell me which airline offers a 20 minute baggage delivery to claim guarantee?
let me help you out.. it isn't AA.
http://www.delta.com/contactus/pages/baggage_guarantee/index.jsp
the DOT gives animals a separate category in the DOT report - and airlines handle a fraction of the number of animals that they do of bags.
here is the Dec 2014 report on lost bags...
http://www.dot.gov/sites/dot.gov/files/docs/2015FebruaryATCR.pdf
AA and US 48,457 reports of mishandled baggage. and that doesn't include Envoy which added another 14K reports.
only WN had more mishandled bags with more than 50K reports.
in contrast, UA was under 30K and DL was under 18K.
the chances of losing a bag on AAL group companies are more than twice what they are on DL
it's also worth noting that DL and UA's rates of baggage mishandling went down in Dec 2014 and so did WN compared to a year earlier compared to AAL group which went up.
so yes bags are different from dogs and AA does far worse than any other airline except WN in the total number of mishandled bags and so far AAL is moving in the opposite direction of the rest of the big 4 that are all improving their baggage performance.
btw, can you tell me which airline offers a 20 minute baggage delivery to claim guarantee?
let me help you out.. it isn't AA.
http://www.delta.com/contactus/pages/baggage_guarantee/index.jsp
American Airlines says most bags left in Miami have been returned following mechanical glitch
Read more here: http://www.miamiherald.com/news/business/article11038622.html#storylink=cpy
Read more here: http://www.miamiherald.com/news/business/article11038622.html#storylink=cpy
WorldTraveler
Corn Field
- Dec 5, 2003
- 21,709
- 10,662
- Banned
- #27
wow... 5000 bags and MOST Of them have now been returned, 3 days later.
the Resurrection fully happened in less time than that.
the Resurrection fully happened in less time than that.
WorldTraveler
Corn Field
- Dec 5, 2003
- 21,709
- 10,662
- Banned
- #30
mgmt. doesn't stand in the baggage service offices or close airplane doors or make onboard PAs.
those are all frontline jobs.
It may well have been AA mgmt. that said not to say anything - we really don't know - but someone at AA didn't bother to tell passengers their bags were not loaded even after standing around baggage carousels.
Customers don't really care who at AA did it.
those are all frontline jobs.
It may well have been AA mgmt. that said not to say anything - we really don't know - but someone at AA didn't bother to tell passengers their bags were not loaded even after standing around baggage carousels.
Customers don't really care who at AA did it.
