ringmaruf
Veteran
A FEW NOTES FROM THE LABOR ADVISORY MEETING.......
CEO, Douglas Parker started the meeting out saying that we are making money in spite of ourselves. He said financially, we are doing our job but operationally we are not. He feels we are driving away our customers due to the problems with baggage issues, short staffing and misconnections.
But I suppose that crack website team isn't driving any customers away, because that might be Tempe's fault, which just isn't possible.