USAirUnited
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- Dec 17, 2002
- 235
- 0
It was so re-assuring to listen to Mr. Bruce's Weekly Message. He thanked every work group for a Bravo ZOO-lu in dealing with the severe weather we all faced the past 3 weeks. Seems it was to difficult for him to say "Thanks Reservations." Thanks for working all the overtime and dealing with 100 - 350 calls on hold daily. This is the group that deals with the irate pax that is pushed away at the airport. This is the group that protects most every single pax too their final destination. Seems like we are the most forgotten. Wait I forgot we are the group that is OVERPAID and UNDER PRODUCTIVE! Mr. Bruce maybe you should have thanked US AIRWAYS.COM since you think it will replace us! Can't wait to see how it will protect the irate pax that is delayed for 2 days! Until now I had faith in this company. Please Mr Bruce do us all a favor and file bankruptcy and end it all!!!!