Various thoughts.
Regarding baggage numbers and statistics overall, I guess it just depends on what time frame you want to use. From Jan-Sept 2002 US mishandled baggage numbers were 3.01/1000 pax ranking 2nd overall vs WN 3.54/1000 pax ranking 5th. I''m sure the numbers could be different if a different time frame was used, this was just the one that I found first.
Starting yesterday US Fleet Service agents in many cities are now in charge of cleaning planes and doing R&D. It depends on the city and the specific agreement (there are about 3 or 4 different plans as to who does what where depending on the city), but I do know that many more mechanics and utility agents last day was Monday. The cost savings from this arrangement have yet to be seen.
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Also, why does Dave (or someone else in charge) insist on sending out at .37 cents each postage, plus printing and associated material and labor cost, letters with the same information that I get a work in the computer, at home on the HUB and across the teletype machine. QUIT WASTING MY MONEY UNLESS ITS REQUIRED BY THE GOVT. We received a letter in the mail with a Q&A about the 5% cuts. This was another $10,000-11,000+ that was WASTED! STOP IT NOW AND BE RESPONSIBLE FOR YOUR ACTIONS. This was not required legally to be sent out to every employee. While I appreciate the attempt at open communication, use the tools you have more wisely and quit squandering away money that I just gave up to tell me why I''m giving more up. If this were the first time this has happened I can understand, but how many of these have we received recently and how many times have we asked to stop it. When is someone going to see how destructive it is to continue wasting money that is blatantly not required while at the same time, asking for us to give up more and more and complaining about our costs? I have no problem helping out, but when blatant waste is coming from CCY it makes you wonder what else they are doing to waste my give back money on.