Sometimes when the stress level gets this high it's easy to forget..this is not the passengers fault...I travelled recently...and some ticket/gate agents were wonderful, and then a few I observed seemed to have had run out of medication - which is probably no longer affordable with recent givebacks. I just think sometimes we need a reminder...we should still treat our passsengers with dignity and respect..the same as we would like to be treated with on a daily basis.
If only management would treat us this way...life would be much better.
If only management would treat us this way...life would be much better.
