Problems In Sal?

[ringmaruf]

Right on the front page of usairways.com, it says that "website support telephone service temporarily unavailable". Click on that and get

We apologize for any inconvenience. Our Website support telephone service is unavailable at this time. For usairways.com support, please email us or call Reservations at 800-428-4322.

Looks like problems in SAL. Makes the company look really professional. Then, people with website problems get to call res agents in MNL for help. I'm sure that'll do a lot of good.

Oh wait, I forgot. It shouldn't matter that there's no website support, because the website always works perfectly fine without any problems. :down:

 

[livingontheedge]

I was wondering what was going to happen when Hurricane Adrian got closer to El Salvador......know I guess we know! I just hope everyone is out of harm's way.

 

[dfw79]

Good ol' mother nature at work. My old company had similar issues since our phone system for the call center was actually housed down in Pompano Beach FL. When one of the hurricanes came calling, they evacuated everyone and therefore experienced outages until techs could get in there to adjust the power back up systems. Cost of doing business when you locate portions of your infrastructure in high risk areas.