Its been 5 months since the merger and Ive been trying to weigh the good and bad of the combined operations. What are they doing in Tempe? From what I can remember over the past few months it seems alot. DP and crew are dealing with combining work groups and dealing with unions, trying to expand markets(Melbourne comes to mind), adding a/c, expanding HQ, holding town hall mtgs, looking at the pass trvl program and trying to decide how employees will board and dealing with an awful customer service problem. In the middle of all this we had Thanksgiving,Christmas and New years not to mention the phl problem. We all still know theres alot to be done but no one can say they are sitting in the sandcastle not making a move. I know you must all think I have been spending the day drinking Kool Aid (actually I had nightmares about Piney picturing me in a thong, and so have been hitting the gym) but I will give Doug some more time to get this airline back where it should be, at the top. If Tempe can keep the tempo moving hopefull this will lead to better things for all of us employees and customers. I also know we are combing the 2 websites into 1 which Im sure is a tremendous task. What about combining FFD and DM programs. Maybe once some of these things are decided upon and completed they will be quicker to answer complaints. I realize we need of VFFs and if they dont return calls we may not have much need for some of these things but maybe I will give them a break for a while. Wondering how everyone else on this board is seeing the big picture. Be gentle to me!